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  • Onsite services

GEN3 Electric & HVAC Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kam Wattanodom

Gen3 has been pleasure to work with. They’ve gone above and beyond to accommodate my erratic night-shift schedule: by calling at particular times, reaching out via text, and easily scheduling at preferred times. Evan was prompt, thorough, effectively explained what he was doing, and very mindful of the two cats in our house. He was honest, upfront, and made it easy to understand what was crucial vs preferential, thereby allowing us to make informed decisions. I can hardly believe that he wore shoe covers and vacuumed when done. Will continue to use Gen3 for all my electric and HVAC needs.

Karen Graham

Our heater stopped working.We called Gen3 today and received their service on the same day that we contacted them !!! Our technician Jeffrey Wilber was able to get our system up and running . We are very pleased with his service and we will call on this company again,for future work in our home . Thank you !

Kathryn Lerro

We've always had good experiences with Gen3, and this time was no exception. Bill did a great job replacing old wiring to our second floor--I was thrilled that he didn't have to make any holes in our first floor walls! He and his helper, Mike, were friendly, happy to explain what they were doing, and patient with our suggestions and questions. Bill did several extras we weren't expecting, including relabeling our electrical panel with easy-to-read printed labels. Two thumbs up!

Cindee Battin

Dan came back to replace a wall remote that was broken (factory issue). While here he also put a wall plate to cover up a receptacle around a bulb light. He replaced a top hat ceiling light at no charge. We were able to get an appointment next day when we called. Dan did an estimate for a new project we have in mind. He gave us three options to achieve our goals and separate estimates for each. We will definitely have Gen 3 back to do additional projects. I left a negative review recently but they have gone above and beyond to make sure we are satisfied. I would recommend Gen 3 to friends and family.

Lauren Mandel

Gordon did an amazing job trouble shooting our electrical issues. I always feel confident with Gen3!

Brandi Baker

I have used Gen3 for multiple projects now and they are exceptional! Very professional, know how to solve the problems and always on time and on budget! Jordan is fabulous - knowledgeable and explained all that was needed to be done and confirmed everything was working prior to departure! Highly recommend!

Amanda Rieder

Chris was great! Communicative, efficient and friendly. He was careful to cover furniture and floors so they didn’t get dirty when installing ceiling fans, and gave advice about installing a surge protector for my whole system (which I didn’t know I didn’t have). Would request him again!

Jennifer Hagen

From the first phone call when the A.C. system failed, to the friendly and thorough on-site estimate, to the final installation of a new HVAC system, Gen3 hit all the marks of a professional service.
Robert Zambrano carefully inspected the unit and provided a thorough breakdown in an estimate for replacement. His explanation of costs and answers to all my questions was very helpful and he did not push to sell items but provided a helpful professional opinion on requisite work.
The crew that arrived to install the new system was headed by Charles Smith, assisted by Steve and Alex, and they performed admirably in Philly summertime heat. The team was professional, courteous, hard-working, and efficient. They explained the steps of the installation and answered all questions I had. I was very impressed by their work and by the results.
All around excellent technicians and service, thank you Gen3

Chris Santaspirt

My heat wasn’t working just as the random November warm front was ending. Gen3 was quick to bump up my appointment when an earlier slot was available and got my heat working in less than an hour once the tech arrived. I could not be happier with their service, professionalism, and responsiveness.

Wilmert Delorbe

Mike was very professional and had an overall positive energy that made the experience feel very good and to the point. Overall a great experience with him

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