JC Heating & Cooling

JC Heating and Cooling have not only been my go to oil delivery service, but also my oil tank and furnace repair provider for the past several years. They have always been professional and courteous. They have also worked very hard to help me out in a pinch i.e. furnace down in winter and they got me back online the same day. There have been many times they have gone above and beyond to be sure I had heat, oil and hot water. The technicians at JC are very good about explaining what is wrong or has failed and also at explaining the proposed solutions which I find very helpful. All in all this is a company I have come to rely on and trust. Thanks JC Heating and Cooling!

Ben came out and was honest, friendly and knowledgeable. He gave us all the options on which route we could take in fixing or replacing our AC unit. He didn't try to sell us either way, which was refreshing. I was happy to see him back again to replace parts on our unit because I knew he would do the best work possible.

These guys are simply the best. So easy to work with and flexible, if we’re ever running super low on oil they always do their best to make us a priority. Plus convenient online ordering at discounted pricing. I highly recommend them!

JC has been supplying us with heating oil for many years (10+). It was time to replace both our oil tank (in the basement) and our electric hot water heater. Brad worked with us to develop a quote that worked for us. Part of this quote was to install a special hybrid (heat pump) electric hot water heater. They successfully and professionally installed both units on the same day (the hot water heater was in the way of the oil tank). The new heat pump works great and will save us a lot on our electric bill (about 2/3 less energy). The new oil tank gives us piece of mind.

I paid JC Heat $290 for a annual maintenance agreement for my oil furnace. JC Heat cleaned my oil furnace then told me the furnace must be replaced. I thought the logical process would have been to inspect the furnace before cleaning it to determine if it made sense to clean it. The defect would have been visible without having to clean the furnace. I now have a clean furnace that is headed for the scrap heap, replaced with a new furnace provided by a vendor other than JC Heat. I asked for a refund of some part of my $290 annual maintenance agreement payment since the furnace I contracted to maintain is now dead will need no further maintenance. JC Heat refused to refund any of my annual maintenance agreement payment.

Shawn M. Was very professional when he arrived at my home and listened to my concerns about our shower not having enough hot water...he diagnosed and replaced the mixing valve and was sure to warn me to check the water temperature before getting in the shower, now that it will be hotter than before...

Thank you Shawn, it was a pleasure speaking with you today and JC Heating is lucky to have you on their team...

One night we found ourselves without hot water. JC Heating responded to my call for service immediately. I cancelled the service call but had to call them again because the hot water seemed to return but then went off again. The answering service was kind and sent out a technician asap. The mystery of the hot water was a challenge to figure out at first but Kevin and Joe were determined to figure out why the pipes were hot but no hot water was coming to the sinks. Since I know nothing about hot water heaters and such, I was so thankful that these guys were kind, patient and willing to investigate until the puzzle was solved. From the boss to the kind women answering the phones to the techs that know their stuff, I couldn't be happier that JC Heating & Cooling is my service company. Thank you Kevin and Joe!!

Called for electric heat pump service on a house I have been renting out, they arrived on 11-25 and could not get to the air handler to diagnose it, understandable. They charged me $89 to come to the house, say the couldn't do anything and leave, also slightly understandable. They did not call me and tell me that they couldn't fix the problem so my tenants have been without heat for a week thinking I've been neglecting them.. not acceptable at all. It is very important to keep your customers informed and treat them like an important part of your business.

I’ve been using JC heating to Deliver my oil for over a year. The price is competitive. Fast and reliable. Will definitely be having them come out to service my heater and clean my chimney.

I needed a new oil tank so I called JC as that is where I purchase my oil. I received an estimate the following day, and scheduled the replacement for the following weekend. All work was performed in less than a day, and was done neatly and efficiently. I have no complaints and would hire them again for other services.