I ordered a ductless heater, furnace and air conditioner. All 3 were delivered within the time frame they stated. All were installed in a timely manner & the work area left very clean. It was a pleasure working with everyone from Best. I will definitely use them again.
Super quick and exceptional service. Chris was awesome. Was able to check my system and see it was under warranty still, allowing me to get higher quality OEM parts and not lower quality part my home warranty would have used. Definitely looks out for their customers. Will use them again and for my annual check ups.
Very professional, great communication, no surprises with the price, it was what I expected. Great customer service. Over all great experience. I highly recommend Best Heating & Cooling. The second visit went just like the first. A follow up inspection, and a part installed that was back ordered during the original installation. Outstanding customer service and professionalism. Best Heating & Cooling did another fantastic job.
Replaced a capacitor it was surprising how they knew what was wrong. And I should thank the person that scheduled the appointment she called me back after I had left a message the day before. Thanks again Chris, and the others
Malcolm & Blake came to install our new heat pump on July 7. They were prompt, insisted on wearing shoe coverings (even though they were inside and out about 500 times), professional, friendly and informative. We wouldn't recommend any other business.
Chris arrived during the predicted time. Took care of the drain problem and checked the other 2 units to be sure there was no blockage. Determined the unit was low on coolant so he added 3 pounds. He advised that if it stops cooling again we probably have a leak in the unit. Chris has been our technician from the start of our maintenance agreement with Best. We have had a different technician the last two times and was glad to welcome Chris back. Very knowledgeable and efficient. We hope to see him back for our next service appointment.
Our AC went out on the hottest day in Oregon history!!! We called BEST at 8am on Sunday morning. Darian called back , he was at our house by 9:15 and had the AC fixed by 9:30!!! Thank you Darian and BEST! We appreciate the excellent service, rapid response and Darian was very professional!!!
BEST is THE BEST!!! We really were not planning to replace our heating and cooling system, but during our maintenance checkup it was recommended that we replace our system that we purchased about 25 years ago...from BEST. We are so glad we did it before something bad happened. Everyone is so great to work with...the installers, the office, and the maintenance staff were very knowledgeable and helpful. Thank you everyone at BEST!!! Bob and Ranae Headings
Chuck, Jose, and Hunter did an absolutely wonderful job installing our new heat pump system. Highly recommend Best Heating for any and all residential and commercial HVAC. You will not be disappointed!
Ryan was awesome! He went above and beyond during his consult visit. We will be working with this company in the near future based on his visit.
*Update* Jermey was able to get everything installed, I would highly recommend him to anyone looking for a quality job!! He is professional, friendly and honest. We are very happy with our service.
Tech was very good, great work ethic and very helpful and cordial. Seemed knowledgeable in his ability to diagnose, repair the problem. Very happy with all the results.
Heather McLaughlin
I ordered a ductless heater, furnace and air conditioner. All 3 were delivered within the time frame they stated. All were installed in a timely manner & the work area left very clean. It was a pleasure working with everyone from Best. I will definitely use them again.
Tristan George
Super quick and exceptional service. Chris was awesome. Was able to check my system and see it was under warranty still, allowing me to get higher quality OEM parts and not lower quality part my home warranty would have used. Definitely looks out for their customers. Will use them again and for my annual check ups.
D W
Very professional, great communication, no surprises with the price, it was what I expected. Great customer service. Over all great experience. I highly recommend Best Heating & Cooling.
The second visit went just like the first. A follow up inspection, and a part installed that was back ordered during the original installation. Outstanding customer service and professionalism. Best Heating & Cooling did another fantastic job.
Keith Windish
Replaced a capacitor it was surprising how they knew what was wrong. And I should thank the person that scheduled the appointment she called me back after I had left a message the day before. Thanks again Chris, and the others
Sharon Kelly
Malcolm & Blake came to install our new heat pump on July 7. They were prompt, insisted on wearing shoe coverings (even though they were inside and out about 500 times), professional, friendly and informative. We wouldn't recommend any other business.
Sharon K.
Corvallis
Glenn Looney
Chris arrived during the predicted time. Took care of the drain problem and checked the other 2 units to be sure there was no blockage. Determined the unit was low on coolant so he added 3 pounds. He advised that if it stops cooling again we probably have a leak in the unit. Chris has been our technician from the start of our maintenance agreement with Best. We have had a different technician the last two times and was glad to welcome Chris back. Very knowledgeable and efficient. We hope to see him back for our next service appointment.
Ranae Headings
Our AC went out on the hottest day in Oregon history!!! We called BEST at 8am on Sunday morning. Darian called back , he was at our house by 9:15 and had the AC fixed by 9:30!!! Thank you Darian and BEST! We appreciate the excellent service, rapid response and Darian was very professional!!!
BEST is THE BEST!!! We really were not planning to replace our heating and cooling system, but during our maintenance checkup it was recommended that we replace our system that we purchased about 25 years ago...from BEST. We are so glad we did it before something bad happened. Everyone is so great to work with...the installers, the office, and the maintenance staff were very knowledgeable and helpful.
Thank you everyone at BEST!!!
Bob and Ranae Headings
Steve Dark
Chuck, Jose, and Hunter did an absolutely wonderful job installing our new heat pump system. Highly recommend Best Heating for any and all residential and commercial HVAC. You will not be disappointed!
Christie Ekstrand
Ryan was awesome! He went above and beyond during his consult visit. We will be working with this company in the near future based on his visit.
*Update*
Jermey was able to get everything installed, I would highly recommend him to anyone looking for a quality job!! He is professional, friendly and honest. We are very happy with our service.
Jesse Garcia
Tech was very good, great work ethic and very helpful and cordial. Seemed knowledgeable in his ability to diagnose, repair the problem. Very happy with all the results.