Divine Heating & Cooling

Control Techs did a thorough assessment of my heating system to install an air cooling stem that works with my current system. They were professional and followed up promptly with questions that I had.

Kyle and Chase arrived on time and completed their work of HVAC Maintenance and replacing the filters. I had just taken the house back from Renters so they were kind enough to use the shop Vac they had in the truck to get all of the debris and toys out of the filter compartment that the tenants children had dropped in thru the vents. My furnace is not easy to get to, it requires belly crawl in a crawl space, luckily the last Controls Tech fellow who did the HVAC installation had put down cardboard left over from the systems boxes so he didn't have to get in the dirt. It is nice to see an organization work as a team thinking about what would help the next technician who needs to get into the crawl space location.

Working with Control Techs NW has been excellent from start to finish. Cate was super helpful in quick responses and routing more tech questions to the right person as needed; Danny and Stephen were excellent through the sales and solution design process; Kyle and Chase were super professional installers - on time, kept the job site very tidy, and finished within the 2 days they promised. Very happy with the service and the heat pump product that was recommended.

Wonderful experience with this team from start to finish. Cait in the office was super knowledgeable about the product and install process and incredibly responsive for scheduling and questions. Danny was great in evaluating the property and what we needed and recommending how the install would go. The on-the-ground team did a great job installing quickly and leaving the site in good shape. Install was on-time (early even!) and Cait especially was really helpful in making sure the project was on track and done efficiently. Everyone went above and beyond what I expected and I'm super happy with how the project turned out. Would highly recommend!

Was very happy with this company. We used them for a second opinion and they cost way less then the first company we had contacted. Also they were fast to schedule us especially when we were going through the heat wave. Was able to schedule and fix our ac within a few business days. They came out earlier than scheduled and was very fast and efficient with there service!

Don’t use this company! They are by far the most expensive and charged an insane amount of money to do diagnostic work on my mini split only to be told that my unit was not fixable and I would need a new one. I had two other companies come out and give me quotes for the same work and both were around $300. This company charged $985, triple the cost of other companies. They then quoted $3k more for a new unit than the other two companies did. They also left the wall and area where they worked incredibly dirty and messy with drips and dirt marks all over the wall and unit. When asked for an itemized break down on the cost of why they charged so much, none was provided. This company feels greedy and money hungry and not a company I would trust using ever again.

Controls Nw is amazing! From the consultation with Danny, to Cate in the office, to the guys who came out to put our ac in an replace our furnace. They are all amazing and kind. Our consultation was on Tuesday and we had our ac by Thursday. If you want quality service, give Controls NW a call!

Called yesterday when I noticed a major leak in my heat pump. They sent out a tech the next afternoon. He was pleasant and professional and had my problems diagnosed and fixed pretty quickly. Turned out to be a clog in my drain as well as a poorly constructed drain. Both issues were handled. Great job!

I wanted to share an amazing experience we just had. We've got the hottest weekend of the year and of course our home's AC decided to stop working. Customer service was able to arrange for a same-day service call today! A Tech arrived right on time and repaired our AC (the capacitor was broken). Not only did they repair it, they also cleaned the unit to restore it to like-new. And finally, I joined their maintenance program! Just $30/mo. to enroll, which gets you annual maintenance services for your furnace and AC, discounts on future services, and priority service calls in the future! I am very impressed and glad I found Control Techs NW!

97° and our AC wouldn't fire up. I called around to all the HVAC companies I'd either previously used or had been referred to and everyone was booked out a month. I found Control Techs NW online, and since they had exemplary reviews, I gave them a call. They answered my call (you'd be surprised how many businesses don't), and were able to schedule me in within two days. The woman I spoke to was extremely professional and took detailed notes of everything I explained. I received an initial quote and the techs arrived right on time. When the problem was located I received a call from the tech explaining the issue and how much it was going to cost. They got everything back up and running in little time. Everything went smooth. I hope nothing else goes wrong with our HVAC system (furnace fixed, now AC fixed) but I'll definitely use Control Techs NW again if I have any issues.