Divine Heating & Cooling

The team at divine heating, and cooling were great! I had my Mitsubishi ductless mini split systems cleaned. And an estimate to add two more. They were able to get me in on the same day during the same window as to not waste my time. This was next level customer service.

Damien Seven was my technician and was kind and paid great attention to detail and care with cleaning up any debris. He wore booties when he came in and out of the house and explain to me in detail what the next steps would look like for the next cleaning. I so appreciated this. Thank you!

I also had Matt May from there estimation team give me an estimate to add two more ductless mini split systems in my townhome. While I am unable to do this at this time because of cost, he explained the process in great detail, and I felt confident that if I could hire them to do this that they would do a great job. Matt told me about a subscription that I could pay for a monthly that would include future cleanings and service and give me a discount on any materials needed for replacement. As a sales professional, I appreciated Matt making the most of our time. Matt also wear booties in and out of the house each time and was very professional and kind.

I would highly recommend divine heating and cooling to anybody needing their service.

I called them, and they were able to accommodate us on one of the busiest days of the season. Fixed my ac in 3 hours, it had been down for 3 days. They charged me as per earlier agreement.

They have a happy customer.

Control techs NW was able to send Kyle and Chaise out same day to do a diagnostic on our furnace and find out why it had gone out twice over the weekend. The next day they had Austin out to give us a quote, two days after that Kyle and Chaise came back out and were able to install the new furnace for us! They were very professional, quick and efficient with installing the furnace and had it done in just a few hours! Their office staff were also very helpful and kind when we called in to setup the diagnostic. They originally weren’t going to have time until Tuesday to send someone out, after a few minutes they called back and were able to squeeze us in same day for which we were very appreciative of! Highly recommend.

Control Techs NW was recommended by a very good friend who has worked with them for years. I am so glad we called them. We tore out our furnace and most of our duct work out during a basement remodel. We wanted to move to a ductless heating & a/c system to give the tenants in our basement apartment control of the thermostat in their area. Steve came out to discuss the system with us. He was very helpful, and knowledgeable talking through all our options. I worked with Cate who helped me with scheduling, and paperwork. She is fantastic, and ontop of our paperwork to receive energy trust rebates for the system installation. We received great communication regarding the install dates. The team of guys that came out, Kyle, Chaise, Stephen, Scott and Danny, were great to work with. Professional, and curteous. They were on time, made sure the areas they worked in were left clean, and were good at communicating and answering all our questions. When one of the units needed an adjustment, Kyle came back to our home, on his day off, on a holiday weekend... to make sure the unit was working properly! We had a great experience with the whole team at Control Techs NW. I also want to add that we are in love with this new system! It is so quiet and cools so evenly. We will never regret this purchase!

Best customer service and even better results. Matt and Colleen were wonderful to work with, professional, and responsive! Just signed up for their membership. Thank you again!

Extremely pleased with our Heat Pump installation from Control Techs NW. They were on time, efficient, and very thorough. It was quite a large project, over several days, and you simply could not ask for better service and execution.

Ran into a snag last week, another issue with my 5year old furnace, a part has a crack, Kyle and Chaise have gone the extra mile on this for us. They are completely professional and apologetic for the snag. They are very thorough and take great care on fixing the problem. They do quality work as if it were their own home. Great company and great customer service, Thanks guys!!!

we needed a new furnace and Cate was so helpful getting us scheduled for a new one asap. Kyle and Chaise were awesome! They showed up on time, were friendly and very professional. will definitely use them again

Every single part of this process has been amazing with this company. From the quote through installation. I had received a few other quotes and the price, friendliness, efficiency is like nothing I have had before with this type of thing. From Austin’s knowledgeable quote, through Chaise and Kyle’s installation, We are extremely happy with their service!

They were great before the merger. Once they went with Divine went down hill. Nothing was sent about the merger, they don't come out on Fridays for regular service, the main number goes to a call center now and they have canceled 3 appts on us.