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Amenities

  • Onsite services

Smith Brothers Heat and Air Reviews - 93

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Gerald Coury

I had used Smith Brothers a while back when another company insisted that I needed a whole new heat and air system. Smith Brothers foreman, Mike, was honest and only put in a fan blower and saved me thousands of dollars. Now after using a 17 year old heat and air system, it was time to change and I knew I could trust Smith Brothers. Duane,the owner, came in and explained my options and we put in a new York system and it works great!! Quiet and very efficient and it has already saved us money on our first month with the A/C. Their service is impeccable and they back up their work. Duane and his sons work in the business and they are very courteous and willing to go the extra mile to make sure you are satisfied. I highly recommend Smith Brothers Heat and Air. Gerald Coury, Adjunct Professor of Ethics

Michael Palmer

I rarely write reviews, but Smith brothers is an exceptional company. They installed a new heat & air unit for my brother’s house who is disabled. Having priced units 3 years previous for my own home, I had a good idea of what I wanted to pay. They installed mine and did a great job 3 years ago. They gave me a very good deal for my brother’s house. I saved literally a couple thousand that some of the other big names guys would have charged. Smith Brothers are very respectable and courteous. I was impressed at how fast they diagnosed my brothers bad a/c unit. I already knew what the issue was and knew I needed a new one before they said anything. This company will do you right and make sure you are happy with the results. You will not be disappointed.

June 21, 2021 - Our Air Conditioning went out over the weekend. Called Duane on Sunday. Because it was Father's day, all his guys were off, but he said they'd be out first thing Monday and they were. Fixed the condenser and no charge since my system was still under warranty. I love these guys and how they take care of their loyal customers. Been with them for 6 years now. Duane has a great team. Special shout out to Nathan and his assistant today - thanks guys.

Kimberly Anthony

My AC quit and Smith Brothers came out to fix it. They arrived on time, were honest about what they were going to do, and were reasonable. My house is cool again and I am happy.

Elizabeth K

The Smith Brothers company was very friendly, professional, and knowledgeable. They came in and fixed my furnace quick and fast. They did not try oversell unnecessary services. I was very pleased with their service. I will be using them again in the summer when my AC needs to be serviced or repaired.

Felicia Hunter

Smith Brothers Heat and Air, response time 0 minutes visit less than an hour. Very respectable. Courteous. Saw my problem, came out twice to give me the best advice on an obsolete unit and helped with financing that worked for us both. They not only did an excellant job and cleaned up after buy offered to clean up more than what was there mess. They deserve a ten star rating or higher. Recommend to use every time. Thank Smith Brothers, VERY satisfied customer.
FELICIA H.

Paul H

The city inspector just came by and signed off on Smith Brother's installation of heat and air (full system except for duct work) in our home. I am well aware that companies invest a lot of time into pricing and presenting their products and services to customers when they make estimates for us. Smith Brothers gave our 4th estimate. If they had been the first or second estimate; we would have known sooner that their plan was the one to go with. Obviously we are grateful we "found" Smith Brothers. Duane was excellent at presenting solutions and explaining our options in replacing out 29+ year old system. We knew we needed to upgrade; but we didn't want to "break the bank". This company works hard to provide value with their products and services.

Duane and the install team showed up at the appointed time. They knew what to do and how to do it. The installation looks neat, works well, and they cleaned up well after the work was completed. We have confidence that we will be able to trust their competent professionalism for any future service/maintenance heat/air needs.

Ray Lowery

Great company to do business with. I had a problem with my compressor 3-4 years ago and they could have sold me a new unit at that time but made necessary and much less costly repairs instead. My compressor finally cratered this month, August, so I called Smith Brothers and they installed a new unit in less than half a day. It’s great to have honest people that you can trust when they are needed. Thank you for your service.

Tom Long

I couldn’t be happier with this company. I’ve never dealt with anyone more responsive, even though cooling season is ramping up and getting busy. Every aspect of selecting and installing my new system was handled with great care and professionalism. Smith Brothers got me into the right system at a great price and they’re my new go to for heat and air. I’ll gladly recommend them to anyone.

Curtiss Mays

I had ran into a conundrum of issues when people from another HVAC company came and cause a fracture in my system. I called Smith Brothers and gave them the situation. They were out the same day with a better rate than what any others had and were gracious, professional, and quite courteous. If at all possible I plan on sticking with these guys for a very long time!

steve johnson

Great Company! I had a couple of bids and his was the most reasonable. Duane gave me several levels of the units to choose from and was very knowledgeable on all the products. Work was done fast and they cleaned up after themselves. I have referred many friends to them and they are very happy as well. I am very pleased with the performance and quietness of the system.

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