ClimaTech Heat and Air

if you are looking to have your entire heat air system replaced instead of fixed these might be your people as that’s what they told us would be needed for our home’s system. we called them out due to our AC not working. We were told the heat exchange in the furnace was cracked and that the whole unit would need to be replaced along with extensive cleaning of both AC units which would total about $9000. We were told this was an all or nothing estimate, they would not fix anything unless the whole thing was replaced.

We later had another company come out that we had used before and they ran a CO3 monitor into the airflow while the furnace was running and detected 0 carbon monoxide emissions, so no crack in the heat exchange. After running some tests on the AC units one compressor was bad and was replaced and both units were low on freon. The test numbers did not indicate the coils were so dirty that they required immediate cleaning to function. With a new compressor, more freon, and a couple of passes with water from the garden hose the AC works just fine. Total cost for repairs was $400.

So the low points for us were:
being told the heat exchanger was cracked and the entire furnace need replacement when in fact it did not.

Being charged for service calls for two units, when the technician initially said he would only charge for one. We understand the need to charge for inspections, so we are not as upset about that as much as the technician going back on his word.

We asked the technician if he would bring new AC filters the next day to which he responded “yes I will”. he did not bring new filters and when asked why, his response was “we don’t give filters away for free”. Again, we fully intended to be changed and to pay for these filters. we did not ask for them to be free of charge.

The technician came off as condescending at times. I don’t think he was doing this intentionally, it may just be the way that he speaks, but it did not help the situation any.

in the future we’re gonna take a pass on calling this company should we have any heating and air issues.

I called this morning and the technician, Perry, came a couple of hours later. I did not have to wait long. Very nice service since making the appointment until the service was delivered. Tech explained everything in detail and was polite and kind. Excellent service!!!!

My furnace went out the other night and I was recommended this company. First off I will say that everyone I dealt with, both the owners and tech were very nice and they were able to fit me in very quickly. Unfortunately the tech could not fix/diagnose the problem that day and I was told there would be no service fee. I grabbed my own tools and multimeter and ended up getting it running a few hours later. Today I was called by the owners and told I would still be charged a fee even after explaining the situation. I'm not leaving a 1 star review as I believe my situation is a fluke and I trust the person that recommended this company. Looking at other reviews this company has a good reputation but I will not be using them anymore based off my one and only experience.

Greg was so friendly and helpful. Being that we are new homeowners, we were not familiar with our unit. He actually took the time to tell us about it and to answer our questions. We were able to get an appointment right away. Would definitely recommend them to anyone.

I’m very happy with my experience with this company! Greg arrived on time and was incredibly nice and helpful, fixing our furnace in about 15 minutes. He also told us to call him if we had any further issues, which was very appreciated. I highly recommend this company to anyone having furnace/AC unit problems.

Austin installed our new HVAC today. He was professional, knowledgeable, informative, and an absolute pleasure to work with. He gave us all the information we needed to choose the most efficacious system for our home. He spent his personal time with me on the phone last night to answer all of our questions prior to installation today. He spent time after installation giving us great advice about how to use our system in the most cost-effective manner.
I highly recommend ClimaTech and kudos to your very valuable employee! Great job all the way around!
Thank you so much!

Technicians were friendly, informative, prompt and effecient.

I called early on a Saturday morning. Chris arrived within the hour. Turned out my thermostat was out. He went and purchased one and had it installed quickly. I am very impressed with ClimaTech Air and will recommend them to freinds and family.

They arrived on time and worked like a well oiled machine. They installed both heat and air systems , ran all duck work, cut in and installed vents, preformed all electrical work and cleaned up all thrash and hauled it off. When they left at 3 pm you could not tell that anyone had been working but I had a new central hear and air system! Great price and very easy to work with.

We asked this company to perform a furnace tuneup. The company arrived on time and was very knowledgeable and professional.