Randall's has made a lifetime customer with us. We needed dual units completely replaced (furnaces and exterior units). They came in with a more reasonable bid than others, flexible finance options, and they were extremely professional. They even asked to borrow one of our ladders (instead of just doing it), and they returned it to exactly where it was when done. Much thanks to Trey, Brad, Jerry, Sam, and Kevin for the hard work and excellent customer service!!
Our heat went out on Christmas Day and we called Randall’s to see if there was any way they could come out. The technician came within 10-15 minutes of our call and stayed a few hours to get us up and running. The Technicians name was Brandon and I sure hope he got compensated for missing time with his family on Christmas Day. We are so grateful for his quick turnaround and fixing our heat on this cold day!
I love Randall’s. Their customer service is amazing. I had Eric as our Technician and I can’t say enough kind things about him. He took time to explain every single thing he was doing and went above and beyond to help me understand why our AC needed to be repaired, etc. He checked and rechecked his work several times to make sure everything was working properly. Grateful that our builder works with such a good company so we can continue using them!
Attended my blown out AC unit same day and had it replaced the following Monday. This company is amazing. They even let us borrow some window units until they replaced the AC unit. 10/10 on every category. I will be recommending this company and using them if needed again. Thanks Randall's!
Almost eight years ago our neighbor recommended Randall's we started out with SAM and he moved on to a bigger and better job but we sure missed him when he left - we have used Eric several times and have been very satisfied with his work. I can't remember the other technicians names but they were all great. No complaints we use their service twice a year and we just bought another home in Talavera that has the original AC unit so eventually we will depend on Randall's to replace it - they are the best!
Excellent experience with Randall's! They were able to have a tech out within an hour of my initial call. Eric took the time to explain the issue our A/C unit was having, explained our options, was extremely knowledgeable and friendly. Absolute professional! By far the best experience I have ever had with any A/C company. When it's time to upgrade my A/C system I will be using Randall's because of the quality of service and Eric's absolute professionalism! Thanks for the help Eric!
I called around 12:45 about my heater problems. The lady took my name and number down so a tech could call back. Literally 15 minutes and I received a phone call. Kevin was 10-15 minutes from my house. Easy fix and very professional. Will definitely be using Randall’s again and requesting Kevin. Thank you!!
I needed to get my home central air replaced, and I tried to have Randalls do it, however they would not call me back to set up the inspection, so I ended up using a different company to replace the system in my home. It’s so annoying when a company won’t even call you after talking with someone who said they would call me back to set it up.
I had to have my AC fixed and Randall's sent out Kenny. Very professional, very polite and I never thought he was trying to rip me off. I really enjoyed my experience with Randall's because of him. Will be using their services again.
We’re on Randall’s annual maintenance service and rest assured that they’ve checked all the boxes twice a year! Treavor was out today getting us ready for the summer; Prompt, professional, incredibly respectful of the property, and knowledgeable about his work. Very impressed with this group!
ATrain ChooChoo
Randall's has made a lifetime customer with us. We needed dual units completely replaced (furnaces and exterior units). They came in with a more reasonable bid than others, flexible finance options, and they were extremely professional. They even asked to borrow one of our ladders (instead of just doing it), and they returned it to exactly where it was when done. Much thanks to Trey, Brad, Jerry, Sam, and Kevin for the hard work and excellent customer service!!
Jocelin Chastain
Our heat went out on Christmas Day and we called Randall’s to see if there was any way they could come out. The technician came within 10-15 minutes of our call and stayed a few hours to get us up and running. The Technicians name was Brandon and I sure hope he got compensated for missing time with his family on Christmas Day. We are so grateful for his quick turnaround and fixing our heat on this cold day!
Jessica Lote
I love Randall’s. Their customer service is amazing. I had Eric as our Technician and I can’t say enough kind things about him. He took time to explain every single thing he was doing and went above and beyond to help me understand why our AC needed to be repaired, etc. He checked and rechecked his work several times to make sure everything was working properly. Grateful that our builder works with such a good company so we can continue using them!
Benji Lee
Attended my blown out AC unit same day and had it replaced the following Monday. This company is amazing. They even let us borrow some window units until they replaced the AC unit. 10/10 on every category. I will be recommending this company and using them if needed again. Thanks Randall's!
Robert C Howe
Almost eight years ago our neighbor recommended Randall's we started out with SAM and he moved on to a bigger and better job but we sure missed him when he left - we have used Eric several times and have been very satisfied with his work. I can't remember the other technicians names but they were all great. No complaints we use their service twice a year and we just bought another home in Talavera that has the original AC unit so eventually we will depend on Randall's to replace it - they are the best!
Megan O'Halloran
Excellent experience with Randall's! They were able to have a tech out within an hour of my initial call. Eric took the time to explain the issue our A/C unit was having, explained our options, was extremely knowledgeable and friendly. Absolute professional! By far the best experience I have ever had with any A/C company. When it's time to upgrade my A/C system I will be using Randall's because of the quality of service and Eric's absolute professionalism! Thanks for the help Eric!
Amanda Fulton
I called around 12:45 about my heater problems. The lady took my name and number down so a tech could call back. Literally 15 minutes and I received a phone call. Kevin was 10-15 minutes from my house. Easy fix and very professional. Will definitely be using Randall’s again and requesting Kevin. Thank you!!
W T
I needed to get my home central air replaced, and I tried to have Randalls do it, however they would not call me back to set up the inspection, so I ended up using a different company to replace the system in my home. It’s so annoying when a company won’t even call you after talking with someone who said they would call me back to set it up.
Robert “BOOMER SOONER” Binswanger
I had to have my AC fixed and Randall's sent out Kenny. Very professional, very polite and I never thought he was trying to rip me off. I really enjoyed my experience with Randall's because of him. Will be using their services again.
Allison Dunaway
We’re on Randall’s annual maintenance service and rest assured that they’ve checked all the boxes twice a year! Treavor was out today getting us ready for the summer; Prompt, professional, incredibly respectful of the property, and knowledgeable about his work. Very impressed with this group!