A-Better Heat & Air Conditioning

I will definitely use A-Better Heat and Air Conditioning again! They performed their service with professionalism and in a timely manner. I’d say they are a great value and let me know every step of the way what they were doing and why they were doing it.

I had called in to discuss ways to mitigate dust in the house. The front office gave me a suggestion about a Reme-Halo for air quality. Mark the owner took the time to call back and explain what it did and the benefits as well as a whole house humidifier versus just a single room. It's only been a few hours since the install and can for sure tell the effects of the humidifier. Was told it might take a day before it shuts off and then only has to maintain. Items to consider is to have a power outlet and cold water source available for the humidifier
For the air purifier still waiting on that to see if there is a difference.
The technicians that did the install were very professional and did very well explaining the features and how things are supposed to work.

Had been noticing my furnace burner flames were yellow. Called a couple of HVAC companies who all told me variations of the same story - heat exchanger was cracked and would be leaking carbon monoxide into the house. Need a new furnace. A Better Heat & Air came by and told me that the issue was the ports were corroded and clogged. Propane coupled with a damp crawl space will do that. Rather than sell me a new furnace, he sold me a replacement burner assembly. He also purchased the parts on my promise to have him install them. He came out today and did the upgrade quickly and on time. Will be using this company from now on.

A-Better is such a great company. They are responsive, come out the next day, and take care of your families. I highly suggest using them. They will treat you like family and make sure everything is completed the right way.

Tim came out to inspect our AC unit, which is no longer blowing cold air. He was honest and show us what was the problem. After ordering the part, he and his co-worker Al came out in the morning and replaced the unit within 3 and half hour.

We had Tim Ludwig at our house today (08/16/2019) to replace the fan on our air conditioner outside unit. Tim did a super job!! We have had Tim of A-Better Heat & Air Conditioning perform all of our air conditioning needs for the past 14 years, and Tim is the best technician around. He thoroughly knows the A/C and Heating trade. I highly recommend Tim Ludwig to anyone needing A/C or Heating repairs or a new unit.

Mark and his team were amazing in customer service , professionalism, and efficiency .We had a complete install of both air and heating units in a short 7 hours in 100 degree heat! I highly recommend this company .

I'm giving a 3 because of the lady on the phone that takes the calls. When I called asking about the spring tune-up I paid for she said "springs over, we sent you a reminder card". I told her I did not receive one and scheduled the service. I was called and said they would be there between 0800-0830 Friday. Friday at 0900 my wife called and the guy said someone would be out....could not give a time. Finally at 1300 they called and said someone was on their way. I asked her about not coming this morning and she said "I don't know who told you that, we never give a time". I've had nothing but good things to say about this company and their work.....but the lady on the phone needs to find a new job that doesn't make her so nasty to the customers. It's going to ruin this good business. I would be more than happy to discuss this with anyone at A-better that would like more information.

I had an issue with my HVAC system not leveling out. Some rooms were colder than others. They came out and the tech was very knowledgeable and professional. He made some adjustments to the furnace and the vents and since then all is well.

Installed our geothermal system 6-7 years ago...best investment we have ever made. These guys were very professional and all follow up calls have been fixed quickly with no up charges.