I was the motorist who you flipped off this morning while entering I-75 N at the Austin Road interchange. I noted the phone number on your truck and wanted you to know that your unprovoked sign of road rage did not go unnoticed. I was entering the highway and saw that you were tailgating me. As the road was icy and slick, I was using precaution. I slowed to allow a truck to pass so that I could merge left out of the lane to 675, as I needed to go N on 75. You went out of your way to accelerate and catch up to me to flip me off—across four lanes of traffic. My point in contacting you is to let you know that your behavior when you thought you were being anonymous says more about you than your claims of being a “Christian owned and operated” service company.
While I had an initial problem with RK Plumbing and HVAC over some workmanship and billing issues, Rick worked with me to make it right, and to my satisfaction.
Called to get the main line unclogged. Tells me I need to call the septic tank people to clean the tank. Told him I had it cleaned a couple months back, he tells me to call them back. What the hell are you then? Joke of a service.
Melissa Swartz
Don't list your business with 24-hr search related plumbing businesses, if you give multiple days out from helping potential customers!
You're a Monday- Friday don't have time, max their bill, problems type of plumber!
Female Motorist
I was the motorist who you flipped off this morning while entering I-75 N at the Austin Road interchange. I noted the phone number on your truck and wanted you to know that your unprovoked sign of road rage did not go unnoticed. I was entering the highway and saw that you were tailgating me. As the road was icy and slick, I was using precaution. I slowed to allow a truck to pass so that I could merge left out of the lane to 675, as I needed to go N on 75. You went out of your way to accelerate and catch up to me to flip me off—across four lanes of traffic. My point in contacting you is to let you know that your behavior when you thought you were being anonymous says more about you than your claims of being a “Christian owned and operated” service company.
Pam Gromen
Rick was able to make it to our house quickly and accommodate our busy schedule. Problem sink was fixed in no time, and it is still running well!
Theresa Gallet
Rick replaced our leaking water heater the same day (Saturday afternoon). VERY happy with the service.
Jared Smolin
Great customer service. Have used for both HVAC and Furnace. Reliable and trustworthy. Prices are fair. Can't ask for anything else. Highly Recommend.
Melaine Betz
A friendly technician came in less than an hour and took care of the problem. I will definitely call them again for future plumbing needs!
Jeffrey D. Cavagnaro
While I had an initial problem with RK Plumbing and HVAC over some workmanship and billing issues, Rick worked with me to make it right, and to my satisfaction.
Alex Ro
Called to get the main line unclogged. Tells me I need to call the septic tank people to clean the tank. Told him I had it cleaned a couple months back, he tells me to call them back. What the hell are you then? Joke of a service.
Barbara Zimmer
Excellent prompt service. Explained how it worked and what caused the problem and how to fix it. He was right. Nice job. A very happy customer.
susan tolnitch
We have received the best customer service and RESPONSE TIME from Rick for years!! And would highly recommend his service and expertise!