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Portman Mechanical -- For all your Heating and Cooling Needs Reviews - 93

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Erika Coble

We were looking to get another year out of our older furnace that needed a repair. Tim originally came out to look at the furnace to determine if it would be recommended to have it repaired given its age (and gave us some great tips on energy efficiency based on what he was seeing at our house). We were happy to learn that they could recommend doing the repair and getting at least one more winter out of our older furnace (when others said no, or double the cost for repair). Mike did the repair. He was very knowledgeable about fixing what was a unique technical issue, provided excellent service, and charged us a very reasonable price (even in this time of inflation) to do the job. With his help, we're very happy to be getting at least another winter out of our older model furnace. We also consulted their website to determine what is the current best rate for natural gas and electrical. I wouldn't be surprised if they are one of the most knowledgeable teams in heating and cooling out there.

Nate Adams

Portman Mechanical was kind enough to help upgrade my hot water boiler system, even though it was a touch outside their usual work and I'm an hour from their shop.

The results are amazing! My house is finally comfortable after fighting with the boiler system for 8 years.

This is ironic as I wrote The Home Comfort Book, and help clients make their homes super comfortable, yet I had "barefoot children" until this winter.

The house now heats very evenly thanks to new valves and more importantly a new variable speed pump specified by hydronics expert Richard McGrath, who Portman also worked flawlessly with.

Everyone is an absolute pleasure to work with and wants to do the best job possible.

Tim Portman, the owner, has been a pleasure to get to know, and is just as finicky as I am about technical details.

Kevin and Chris who did the install had to struggle to figure out a miswired and cobbled system, then change valves in very tight spots above the basement ceiling without having to open up drywall (which I was resigned to have happen.) Finally they installed the new pump in a piece of what I call "blue collar art". That's largely unseen work that's pretty, even when it doesn't need to be. It's a sign of really excellent tradespeople.

I've worked with a number of HVAC companies through the years, and I have to say the personalities and work quality at Portman Mechanical are amazing. I highly recommend using them if you're in their service territory!

I look forward to working together with them on a client project in the future.

William Storms-Miller

Portman Mechanical consulted on our whole home renovation and addition. They were a real pleasure to work with. Tim (the owner) worked with us on energy modeling, duct design, specifying a system, and quality control for our GCs work. Other HVAC contractors, including our GCs, basically scoffed at the idea of using an air source heat pump in Cleveland. Tim immediately got what we were going for and helped make our electric home a reality. If you want to install a heat pump in northeast Ohio you should be working with Portman Mechanical. I really can't recommend them enough.

Anthony Krall

I have used Portman for the last 5 years and I have always received great service, knowledgeable staff, and just professionalism in every way. If you need a HVAC reccomendation, try these guys out. You won't be disappointed!

Anna B

Highly recommend!!! Called about a strange and worrying smell coming from the duct work and what we thought was the furnace. Mike was able to arrive in less than 2 hours. Although the problem ended up not being the furnace & was outside the house, Mike was SO helpful and kind to troubleshoot with us for 45 minutes. He really cared about figuring out the issue for our safety. Will DEFINITELY be calling him back for all our HVAC tune-ups and work!

Diana M

This company was amazing ! The head tech Mike came out was professional and friendly and fixed my air conditioner in a hour. The office girl Jennifer was just as friendly!!! Thanks for coming out so fast! I will be a client forever!! There is a reason this company has 5 stars!

Jacqueline Stanton

The staff are so knowledgeable, professional and honest. Portman mechanical was recommended to me by a neighbor, and I can see why! I am so grateful for their assistance with my HVAC unit!

charles strickland

I called Portman to recharge my AC system. I knew it had a small leak and would need service. Portman was very flexible with scheduling my service. Mike called 25 minutes prior to let me know he would be there on time. When he arrived he was very personable and professional. Once the system was service it worked great. I feel the service was outstanding, and just as important to me was reasonable priced. I will be using them on a yearly based for a spring tune up without doubt. Great job to the whole Portman team .

George Ioannides

We are happy with their workmanship and professionalism! I searched and searched for a company that can understand our needs and the clean, organized and professional work we expected. I spoke with 6 different companies and unfortunately neither of the others made me feel comfortable enough to proceed with the next steps in the process. Tim was the most knowledgeable person and most professional. He was not just our sales representative; but also the installer! He and his team did a great job and I will gladly recommend them to anyone. Let me just add, our furnace was only 3 years old; but unfortunately, we had to bring in another company (Portman Mechanical) to clean up the mess left behind from the original company. I just wished what I know now; how heating and cooling along with duct work should look like and work, I would have never selected the other company! Thank you, Tim and your team; great work!!

Dave McMullen

I just wanted to let everyone know that this company is second to none in their field. We had problems with our a/c unit and called to have it looked at. I spoke with Jennifer and was able to get Mike to come take a look at it the very next day. This was during the massive thunderstorms we had last week. Between the rain, the heat advisory, Mike was outside doing a fantastic repair of our unit and went above and beyond what we could've ever expected. We are blessed to have you in our area and are very grateful for what you have done for us!!! Folks, this company is the real deal and I highly recommend them. You have a customer for life!!!

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