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Portman Mechanical -- For all your Heating and Cooling Needs Reviews - 93

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Brandy

Everyone at Portman Mechanical is so helpful, friendly, and professional. My furnace stopped working right before the temperature was about to drop so I was stressing about the situation, but they handled everything wonderfully. Scheduling the service was easy and organized. Someone was able to come out the same day to diagnose the problem, then went to get the motor that was needed and came back to install it. I was back up and running in no time! They were very efficient and extremely friendly. The price was also very reasonable. I would highly recommend calling Portman Mechanical for any of your heating and cooling issues!

James Rychak

I've had Tim's company install a complete custom system at my shop and do a few basic tasks at my home as well. Not only are they beyond professional, but they are friendly, knowledgeable, honest, and talented at their craft. I can not recommend them highly enough!

Susan Starkey

We had a great experience with Portman from the beginning to the end of the process. We had a hot water tank replaced and new furnace and AC unit. Tim took the time to go over our options and supplied us with quotes for multiple units to fit our budget. Tim is very enthusiastic about educating his customers, not just selling them a product or service. On the day of install it was pouring and there was not a trace of rain or foot prints in our home. The entire staff were friendly, courteous and just a pleasure to work with.

Cliff

Called Portman Mechanical for a same-day service call to fix a furnace at one of my rental properties. They were able to send a technician out there within only a few hours. Mike was very nice and professional, and was able to quickly fix the furnace during the same visit. Will definitely call them again if I have another HVAC issue.

Debbie Cotman

The Service at Portman Mechanical is OUTSTANDING! The technicians are friendly, smart, hard working and timely. The knowledge of what is best for the customer is superb. Tim and his crew present all options for any heating and cooling needs. They have always been available when needed in an emergency. They take the time to detail what needs to be done to fix the problem and give several options of how the handle the issues . There are no pressures to "upgrade". They are neat and clean up after themselves when completed. I give my highest recommendations and thank them for jobs ( I have a annual service check up - very reasonably priced) WELL DONE .

Todd Huey

Found Portman through the American Standard website and I couldn't be happier with the service I received from start to finish. Jennifer helped me communicate my problem with the technician and answered several questions. Portman was honest, fair and repaired my AC unit within a couple days of me contacting them. I had a quote from another American Standard dealer that was about 60% more than Portman. I will definitely be using Portman in the future.

Nick Hentges

Above all else, Portman Mechanical will get the job done. We had a slow leak coming from our hot water heater that seemed minor so we just wanted them to take a quick look. Mike was the service man who came to help us and I trusted him immediately, he knew what he was talking about and yet was willing to explain it to my knowledge level. As soon as Mike saw it he knew that we would need to replace the whole system. He wasn't able to do it immediately but had me set up an appointment for the following work day to have them replace it. Jennifer was an absolute pleasure to work with on the phone and we got them all set to replace it. When Mike and Chris showed up to replace the hot water heater they ran into unforeseen issues with our water shut off. I had to call the city to turn off the water but they couldn't do it until the next day. While this situation was frustrating, Mike kept his cool and kept us cool. The very next day the city turned off the water first thing in the morning and Mike and Chris showed up right after to get to work. They were working with a really weird set up from previous work done but they still got the new one installed with all the hiccups for the original quote price. I wasn't able to be there in person but if questions arose Mike was a phone call away and they really took care of it all. He even followed up that evening to see if there were any more concerns that I had. Mike, Chris, and Jennifer all were very pleasant to work with and went above and beyond. We HOPE to not need any more service in the near future but we know who will be our first call if we do need help.

allison guay

Investing in a new HVAC system can be such a daunting and nerve wracking experience... With that being said, Portman Mechanical really made me feel at ease and educated me in all regards to this first time journey that I was embarking upon. I cannot say enough wonderful things about Tim and his team - Mike, Kevin, and Zach were all just terrific. They were punctual, respectful of my home, and were open to and extremely knowledgeable with any questions or concerns that I had during this process. Overall, a fantastic experience with Portman Mechanical!!!

C N

My recent experiences have been nothing short of fantastic! Portman Mechanical is responsive, thorough and punctual. In the last month, I've had a furnace tune-up, an overall review of my heating/ac/air quality and a weekend service call. So happy I found them for all my heating and cooling needs.

Brandy Frederick

Excellent service and quality work! Hard to find these days. We’ve had other people come through when we first bought our house. They just tried forcing us into a new heating an AC unit. Portman came out and was more than willing to help us get as much life out of our system as we can. You have lifetime customers here, and when we do finally need a new unit Portman Mechanical will be the ones to install it.

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