Butler Heating & Air Conditioning

The Butler Team is a Great Team to do business with. The Butler employees are very professional and friendly they all work together like a fine tuned engine. I so glad to have Butler’s working with us to keep us at Zion Lutheran Church in Tipp City, Ohio always comfortable, Warm in the Winter and Cool in the Summer . I am looking forward to a long and lasting relationship with The Butler Team. Thank You ! Bob Keppel, Zion Property Chairman

I would recommend Butler for any heating and air installation or repair you need. During my late fall routine maintenance check, the technician identified an issue with our furnace that if not fixed would release carbon monoxide. I was able to connect with Greg the very next day to review my options and get an install scheduled. Greg was professional and knowledgeable with answers for all of my questions. I ended up selecting a new furnace and A/C. Greg worked through the approval process with our historical district and installation was handled by two professional technicians that were able to complete installation quickly and efficiently. Five stars, will definitely use again!

Butler Heating & Air Conditioning installed a new Carrier furnace at our home in 2022 including a humidifier and programmable thermostat. The salesperson gave us comprehensive information including options to help us decide the best system for our needs with no pressure. The installation was done efficiently and with good quality. The installers were able to answer all our questions and explain everything very well. They made sure the system performed properly and cleaned up afterward. We have been very pleased with the system performance this past winter. We have also used Butler for routine annual inspections of our furnace and air conditioning. I recommend Butler for reliable service that represents good value.

I called Butler because the company that initially installed my two HVAC units is no longer in business, but recommended Butler for my future needs. I noticed that the second floor A/C unit was not providing the degree of cooling that it had in the past. Butler was able to schedule an inspection for both the first floor and second floor A/C systems within an acceptable time even thought this is the cooling season. They called the day of the appointment and the tech, Chris, arrived shortly. He did a complete and thorough inspection of the first floor unit and found everything to be in proper working order. He was not, however, able to inspect the second floor unit due it being mounted in a difficult location on the exterior of a second floor wall. He contacted the office, and they were able to shortly send a second two man crew, Justin and Edgardo, with the necessary ladders and safety equipment needed to inspect the second floor unit. They found that the unit was low on refrigerant, and obtained my approval to proceed with the recharge while here. After their repair they thoroughly tested the unit and ensured that it was working properly and to spec. All three Butler employees were courteous and respectful of our house at all times during their work. I was particularly impressed with the measures Justin and Edgardo took to ensure their safety during their work. They made sure that the extension ladder they used to access the second floor of our house was properly set up, and Edgardo made sure to anchor the base of the ladder anytime Justin ascended or descended. Due to the precarious location of the second floor unit, Justin used a harness secured with a rope to an utility pole to ensure his safety while working on the unit. At one time, I was an ironworker, so I am familiar with taking the proper precautions to work safely. Justin and Edgardo did not take short cuts or unnecessary risks. I compliment them and Butler on their safe work practices. I will definitely use Butler for my future HVAC needs as they are prompt, courteous, respectful and reasonably priced.

This is the second time I've used Butler for our home's heating/cooling needs, and I was impressed once again! The Butler team members were friendly, prompt, and professional. I highly recommend Butler Heating and Air Conditioning!

We've had a couple of different services that Butler has provided us in the last few months.
We purchased a maintenance program for two houses and at one of the houses the inspection found that the carbon monoxide levels were unsafely too high.
The recommendation was to immediately shut off the gas to the the furnace for safety reasons. Keith from sales came out the following day and discussed with us our options and even found three different sources of revenues we would be receiving to help us pay for the Carrier replacement furnace we had chosen.
A couple of days later the old furnace was removed and the new furnace and thermostat were in place and within a few hours the house was back to being toasty warm.
The installation was first class. Myles installed our new furnace has years of experience, answered questions, and was very reassuring. In fact his dad, also named Myles, had originally installed our previous furnace. Keith had sold us the previous
air conditioner and furnace and removed the original big monster furnace from the house.
First class personnel, installation, and office support has given us confidence and peace of mind for years to come.
Thank you to Butler Heating for your support and professionalism.
Joe Salgado

I can't say enough about this company. My problem occurred two days before Thanksgiving of which I needed an entire new boiler system in my home. They responded the same day of my call....assessed the situation and the next day they sent another representative to go over all of my options. Their prices were tremendously less than what I was quoted from the American home shield warranty company. I was frantic! I was worried! I was cold! The professionalism and sensitivity to my issue meant the the world to me and my family. They provided me with portable heaters that took the chill off and then at the next available appointment came through with installation of the unit. When I say this is one satisfied customer for life butler heating and air to me is the number one customer in me this region. Thank you Butler heating and air for being there and working with me.
# customerforlife
Sara

Great folks to work with! Chris and his team are always responsive and will get you the best equipment at the best price. You can always count on Butler Heating & Air Conditioning to help you out!

Our 45 year old system was removed and replaced at a very reasonable cost.
The installers were well trained, informative, and very professional.

A couple of changes had to be made and response was prompt.

We would recommend Butler heating and air to anyone!

Marv and Kathy Cook

We had 2 services from Butler. We had a boiler inspection and water heater installation. Both men were professional, friendly, and good at their jobs. They also went beyond regular service to make sure we were happy with their jobs.