Everyone I’ve worked with at Butler Heating and Air was extremely helpful. I’ve dealt with some shady HVAC companies in the past and ended up feeling taken advantage of; that is absolutely not the case with Butler. Both techs who worked on our system explained everything in detail and were happy to answer all my questions. They were upfront about the cost of the quote, transparent about the work, and were on time for the appointments. I’ve recommended Butler to several people since working with them and will continue to do so. Butler will be my first call for any HVAC issues in the future as well!
They did a great job replacing our entire heating/air unit and installing a new thermostat that allows us to control temp and humidity while we are away. They did a great job communicating every step of the way. They were professional and courteous throughout the process and even providing some temporary cooling units to help until the new equipment could be installed. I would definitely use them for any of my future needs!
I've used this company since 1972. They've installed 2 HVAC units at 2 different locations & done maintenance on them ever since. The servicemen are always courteous & explain what they did & what is needed to keep your unit operating efficiently. They, also, make recommendations, but aren't pushy. They always take safety precautions before entering your home. After installations, they do a great job at cleaning up after themselves. I've never had any problem with their work nor had to call them back again because something wasn't working right. I highly recommend this company & their servicemen.
I have to say that I give Butler Heating and Air Conditioning a 10 on a scale of 10. They delivered what they said and the installation was very clean and concise. Not knowing much about heating and air conditioning systems, I must say that they exceeded my expectations on all fronts. Joe the installer was great and explained the parts and how they function and why. This is the first time I have ever had somebody explain the system and how it functions. He gets an 11. The system was completed in 2 days as they promised and our heat was down for a very short period of time. I received this referral from a close friend and must say that he recommended the best company from the sale to the installation to the follow up. The owner of Butler, Chris, was there to make sure that I was taken care of the right way. You guys are the best and the City of Springboro inspector confirmed this also "saying that he loves the work that you guys do on the installation. It makes his job easier." Thanks for everything. J. R.
High quality work from friendly, professional staff! Someone from the office even took the time to drop off custom-cut filters at my house on their way home from work. Great people and great service! If you’re looking for someone to take care of your heating/ac needs, I definitely recommend Butler!
Been a loyal Butler customer for more than 35 years. Never have they failed to provide us with the best service, but with the professional curtesy and respect. (From sales (Ben) to service manager (Josh). Make no mistake our relationship with BUTLER HEATING AND AIR is not just business, but personal. Thanks to you and your entire staff for the many years of great service. I know we’re apart of the Butler family !!!
My experience with Butler has been stellar! The folks who came to my home were professional and pleasant. The Mitsubishi ductless units are silent and efficient. This house was built in 1940 and has no ductwork. The hot summers overwhelmed the window units I was using. My home has been transformed and is fully livable. For the first time . . . EVER . . . I put an extra blanket on the bed in July!
I've been using this company for 15 years. Outstanding customer service after replacing HVAC. This year my chosen technician wasn't there. New technician didn't use shoe covers on our 1 year old carpet Everything else was perfect 👌.
Butler Heating and Air has maintained my furnace and A/C for the last three years. They installed new wiring for my Nest thermostat. Their folks are friendly, do a great job, and the price is good. They are reliable. I recommend them in the Kettering/Dayton Ohio area.
My air conditioning unit (heat pump) went out last Tuesday (8/9/2021) during this intense heat wave that we're currently experiencing. I called Butler Heating since I had an issue this past February. Today, Thursday July 12, a technician came to our home, diagnose the problem and I was back in business with cool air by noon. He didn't mention that my heat pump was showing some wear and wasn't as efficient as a newer unit. Due to its age, the technician made an appointment with a Butler sales person who will contact my wife and me about replacement our old heat pump with a newer, more efficient unit. I found the service appointment timely, the technician was very friendly and professional and look forward in doing more business with Butler. I would highly recommend them to anyone having any HVAC issues.
Kendyl Hatfield
Everyone I’ve worked with at Butler Heating and Air was extremely helpful. I’ve dealt with some shady HVAC companies in the past and ended up feeling taken advantage of; that is absolutely not the case with Butler. Both techs who worked on our system explained everything in detail and were happy to answer all my questions. They were upfront about the cost of the quote, transparent about the work, and were on time for the appointments. I’ve recommended Butler to several people since working with them and will continue to do so. Butler will be my first call for any HVAC issues in the future as well!
Jo Anna Bement
They did a great job replacing our entire heating/air unit and installing a new thermostat that allows us to control temp and humidity while we are away. They did a great job communicating every step of the way. They were professional and courteous throughout the process and even providing some temporary cooling units to help until the new equipment could be installed. I would definitely use them for any of my future needs!
Sharon S
I've used this company since 1972. They've installed 2 HVAC units at 2 different locations & done maintenance on them ever since. The servicemen are always courteous & explain what they did & what is needed to keep your unit operating efficiently. They, also, make recommendations, but aren't pushy. They always take safety precautions before entering your home. After installations, they do a great job at cleaning up after themselves. I've never had any problem with their work nor had to call them back again because something wasn't working right. I highly recommend this company & their servicemen.
jr hochwalt1
I have to say that I give Butler Heating and Air Conditioning a 10 on a scale of 10. They delivered what they said and the installation was very clean and concise. Not knowing much about heating and air conditioning systems, I must say that they exceeded my expectations on all fronts. Joe the installer was great and explained the parts and how they function and why. This is the first time I have ever had somebody explain the system and how it functions. He gets an 11. The system was completed in 2 days as they promised and our heat was down for a very short period of time.
I received this referral from a close friend and must say that he recommended the best company from the sale to the installation to the follow up. The owner of Butler, Chris, was there to make sure that I was taken care of the right way.
You guys are the best and the City of Springboro inspector confirmed this also "saying that he loves the work that you guys do on the installation. It makes his job easier."
Thanks for everything.
J. R.
Keith Freeze
High quality work from friendly, professional staff! Someone from the office even took the time to drop off custom-cut filters at my house on their way home from work. Great people and great service! If you’re looking for someone to take care of your heating/ac needs, I definitely recommend Butler!
Milfred Moon
Been a loyal Butler customer for more than 35 years. Never have they failed to provide us with the best service, but with the professional curtesy and respect. (From sales (Ben) to service manager (Josh). Make no mistake our relationship with BUTLER HEATING AND AIR is not just business, but personal. Thanks to you and your entire staff for the many years of great service. I know we’re apart of the Butler family !!!
Dan Patterson
My experience with Butler has been stellar! The folks who came to my home were professional and pleasant. The Mitsubishi ductless units are silent and efficient. This house was built in 1940 and has no ductwork. The hot summers overwhelmed the window units I was using. My home has been transformed and is fully livable. For the first time . . . EVER . . . I put an extra blanket on the bed in July!
Rick Melas
I've been using this company for 15 years. Outstanding customer service after replacing HVAC. This year my chosen technician wasn't there. New technician didn't use shoe covers on our 1 year old carpet Everything else was perfect 👌.
R. Kent Thomson
Butler Heating and Air has maintained my furnace and A/C for the last three years. They installed new wiring for my Nest thermostat. Their folks are friendly, do a great job, and the price is good. They are reliable. I recommend them in the Kettering/Dayton Ohio area.
Marlin Boyd
My air conditioning unit (heat pump) went out last Tuesday (8/9/2021) during this intense heat wave that we're currently experiencing. I called Butler Heating since I had an issue this past February. Today, Thursday July 12, a technician came to our home, diagnose the problem and I was back in business with cool air by noon. He didn't mention that my heat pump was showing some wear and wasn't as efficient as a newer unit. Due to its age, the technician made an appointment with a Butler sales person who will contact my wife and me about replacement our old heat pump with a newer, more efficient unit. I found the service appointment timely, the technician was very friendly and professional and look forward in doing more business with Butler. I would highly recommend them to anyone having any HVAC issues.