Butler Heating & Air Conditioning

Butler has been my choice for annual Spring and Fall HVAC system checks and tune-ups for several years. They have also been very responsive whenever there has been a problem with the system that required special service. I have "fired" two other local HVAC providers for over-charging on service, but Butler has demonstrated that they are transparent in charging for service and products.

Butler Heating and Air was timely, professional and tidy. We had Augustine out to change the range hood over our stove (see photo) from the silver stainless steel hood to the black stainless steel hood we purchased. He was beyond professional, went above and beyond in his communication with us and made every effort to ensure the job was done in a quality manner. Thanks Augustine and Butler Heating and Air!

I love these people. From the Secretary to the gentlemen that make sure our homes are in good working order for the winter.
It doesn't hurt either, that they are all genuinely personable. :)

After purchasing my house in 2013, I called Butler 2 or 3 times for basic routine maintenance. (Being new to the area, I knew nothing about Butler - I just called the number on the sticker on my furnace, which was 17+ years old!)

The bottom line is I could not be happier with a service provider! They are AMAZING! Everyone I've come in contact with are committed to their company and their customers, are caring, responsive and professional. Shawna in the Office has always been prompt, friendly, efficient and professional-just a DELIGHT! (Answers the phone late in the evening!)

Scott has been to my house several times and always provides wonderful service.He remembers me, my house and is incredibly thorough, polite, friendly and makes things easy!

Fast forward to January, 2019....I called on a Monday because my furnace was acting up. Scott was there Tuesday morning and let me know what would be needed to get it up to speed. After talking through things, I came to the decision it was time to replace the entire furnace. Scott didn't try to "sell" me on anything. He did, however, talk me through options and let me make my decision. By Thursday, I had a brand new furnace installed-the house was left immaculately clean-you couldn't tell anyone had been there! They completed the warranty paperwork for me-again, making it EASY!

Go with Butler-you will not be disappointed!

Always impressed with the professionalism on the phone in addition to the professionalism shown at my home. Scott has been coming to my home for over 10 yrs now and he's always been helpful, polite, and caring. Thank you Butler Heating & Air for always taking such great care of me!!!!

Heater went out this morning tech arrived by noon with a little finesse he got my 20 year old unit running. He was punctual, honest, and quality of work was through the roof. This is the third time I've had the pleasure of working with them and I will be using Butler to install a new unit this spring.

These guys are always prompt, nice, and do great work! We use them at my work (Broadway Veterinary Hospital) for our quarterly service as well as they just replaced one of our AC units. The AC is working great and the down time without AC was only a couple hours during installation which was super important because it was the unit for our treatment area where all of our in-house patients are kept. Installation was so short that neither staff nor patients noticed. We would always recommend these guys!!

The installation crew was on time and professional. They did an excellent job. I had many questions and they took time to answer them all. I did a lot of research on HVAC systems and the most important part of the system is the installation. If it is not done right you will have problems. These guys did it right. I watched them work through out the day and I was impressed. I highly recommend them.

They were AMAZING. Had them come out for a second opinion and discovered that I was being duped by another HVAC company. My furnace was fine and if it actually DID need the repairs that the other company said I needed they would've been 1/3 the cost through Butler than what I was quoted by the other guys. I will refer everyone I know to Butler! Honest, prompt, and they explain things so you understand what they are talking about.

Butler Heating & Air came to my rescue in Jan. of 2006 when the furnace in my house died 36 hours after I moved in. The service is terrific & all the techs who have come to service my HVAC system have taken time to explain everything to me. I have the service agreement for a twice a year inspection of the equipment. I'm selling the house & found it sad to say goodbye to Scott who has always treated me with respect & great kindness. As a matter of fact, everyone working for Butler has been a joy to do business with.