Stack as an overall company has been servicing my furnaces and boilers for over 25 years. These last experiences though should have sent me into a very large fit; not their fault, my furnaces fault! However Mike C. and Paul K were absolutely awesome. They saved where they could and didn’t make sacrifice in any area. This company is going to be dealing with me for the rest of my days for sure!
Great business for hvac, tankless water heater and a/c to utilize. The installers were all very nice and explained everything. We’re very happy that they will come back to make everything perfect.
John Oswald (a Stack technician) came to our house 20 minutes after I called. He was professional, conscientious, and courteous. He took the time to teach my husband and I some tricks to keep everything working well, showed us the problem, and explained exactly what he was fixing and how. Wonderful customer service! We will be repeat customers because of this!
Stack Heating and Cooling recently replaced our 30 year old furnace which we bought from them by the way. And now we needed a new humidifier to go with it so Jim O came out and did a fantastic job installing the humidifier for us . This is not the first furnace that we bought from them and it won't be our last. A+++++ service work. And thanks very much to Dan the service manager for coordinating at all. A++++ also. Thanks so much!
Paul came to our house to check out our water heater. Without inspecting it, he took a picture of the information placard and seemed to know what was wrong with it and suggested a tankless water system. We were told we would receive quotes in an email and they never came. Called the company to find out the status of the quotes. The lady said she would make a note and we have yet to receive anything. I'd give the company no stars because you didn't do anything except waste my time.
Technician knew exactly what the problem was. Reviewed all options with me before he started work. Made the repair and was very professional the entire time. Great job, they came when promised and had same day service.
I was very impressed with Cody the repairman. He was professional and he explained what needed to be done. He took his time and found what was wrong. The repairman that the other company sent, looked at the furnace, said it was too old to get parts and our only choice was to replace it. We had a to call the next evening and Carlos came out...He found the sensor that was causing the problem, and he tested it numerous times before he left. All thumbs up to the Stack Heating Company and to the Awesome Repairman that they employ.
The two technicians were very efficient and found the problem in very short time to repair our air conditioning. I called early on Friday without an appointment and was put on the schedule for the same day. It was very warm and it was a pleasure to work with a company that cares about it's customers.
The heat went out overnight in our house. I tried to relight the pilot light on the boiler without luck. Matt from Stack replaced a part and the boiler is now working. Matt answered all my questions and is a very conversant technician. Stack has been servicing my heating systems for close to 15 years and I've always been very happy with both the service and quality of work.
Todd Kovach
Stack as an overall company has been servicing my furnaces and boilers for over 25 years. These last experiences though should have sent me into a very large fit; not their fault, my furnaces fault! However Mike C. and Paul K were absolutely awesome. They saved where they could and didn’t make sacrifice in any area. This company is going to be dealing with me for the rest of my days for sure!
Kathy Grey
Great business for hvac, tankless water heater and a/c to utilize. The installers were all very nice and explained everything. We’re very happy that they will come back to make everything perfect.
Kathryn
John Oswald (a Stack technician) came to our house 20 minutes after I called. He was professional, conscientious, and courteous. He took the time to teach my husband and I some tricks to keep everything working well, showed us the problem, and explained exactly what he was fixing and how. Wonderful customer service! We will be repeat customers because of this!
Andrea Fetsko
Stack Heating and Cooling recently replaced our 30 year old furnace which we bought from them by the way. And now we needed a new humidifier to go with it so Jim O came out and did a fantastic job installing the humidifier for us . This is not the first furnace that we bought from them and it won't be our last. A+++++ service work. And thanks very much to Dan the service manager for coordinating at all. A++++ also. Thanks so much!
Tim Lis
The team did an excellent job on the installation of the A/C system. The team was very professional and courteous. The work done is high quality.
David Arkley
Paul came to our house to check out our water heater. Without inspecting it, he took a picture of the information placard and seemed to know what was wrong with it and suggested a tankless water system. We were told we would receive quotes in an email and they never came. Called the company to find out the status of the quotes. The lady said she would make a note and we have yet to receive anything. I'd give the company no stars because you didn't do anything except waste my time.
greg dorner
Technician knew exactly what the problem was. Reviewed all options with me before he started work. Made the repair and was very professional the entire time. Great job, they came when promised and had same day service.
Cindy Grace
I was very impressed with Cody the repairman. He was professional and he explained what needed to be done. He took his time and found what was wrong. The repairman that the other company sent, looked at the furnace, said it was too old to get parts and our only choice was to replace it. We had a to call the next evening and Carlos came out...He found the sensor that was causing the problem, and he tested it numerous times before he left.
All thumbs up to the Stack Heating Company and to the Awesome Repairman that they employ.
Mike Jolly
The two technicians were very efficient and found the problem in very short time to repair our air conditioning. I called early on Friday without an appointment and was put on the schedule for the same day. It was very warm and it was a pleasure to work with a company that cares about it's customers.
Daniel McGuire
The heat went out overnight in our house. I tried to relight the pilot light on the boiler without luck. Matt from Stack replaced a part and the boiler is now working. Matt answered all my questions and is a very conversant technician. Stack has been servicing my heating systems for close to 15 years and I've always been very happy with both the service and quality of work.