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Fire and Ice Heating and Cooling Reviews - 38

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Joni Carter

We have used Fire and Ice for several years for seasonal maintenance and any issues that arise with our heat pump. They are extremely reliable and go above and beyond to do a great job. We highly recommend them!

Carl Schell

Joe did a great job! My house is dust free after my duct cleaning. I did try another vendor first ( Stanly steamer) They were unable to do the job.

Melendez M&N

Great experience, great service! Needed my dryer vent replaced. In the crawlspace. On a hot summer day. And I live a distance from their location. Time is money and gas prices are thru the roof. So we brainstormed by phone to make sure this job would work for us both. Joe arrived the next day and got right work. He was pleasant, professional and....told me about a much needed repair that he discovered AND gave a reference for someone that would do the job RIGHT. In these times of declining levels of service, I am highly appreciative of honesty, good communication, punctuality and quality work. I got that and more. Thank you Fire & Ice!

Cheryl Rose

Joe has been a fantastic help to us in repairing several issues going on in the HVAC of the home we just purchased. He has expertly advised us, and he and TJ have taken great care in cleaning our ductwork, installing all new ductwork, and sealing ducts that were leaking/unattached. We highly recommend Joe!

Simon Cloutier

Joe from Fire&Ice is my go to guy for all things HVAC. We’ve been working together for several years across my rental portfolio and his level of service is top notch. Always answers the phone, even at dinner time on weekends (which is always when HVAC systems break). He will treat the situation with urgency and go out of his way to fix or provide a temporary solution while waiting for parts.

Nice guy to boot!

Chelsea Murray

After having an issue first go around, Joe came back to install coolant for my AC free of charge and help with my NEST thermostat. He responded very quickly. He was extremely informative and helped reset everything that needed resetting. I really appreciated the time he spent helping to fix these issues!

Kie H

Joseph is honest, fair and knowledgeable. I’ve had his services on 2 separate occasions— to install gas fireplace logs and to service a malfunctioned AC unit. During both visits, he was able to not only tell me but show me what was going to be done and recommended other services as needed. He arrived to my place within an hour and was reasonably priced. I am a forever customer!!

Jon B Easy

FIrst time dealing with HVAC issues in a long time, and I couldn't be happier with my choice to call Fire & Ice. The came out very quickly, and did what they needed to do to diagnose and fix the problem in a very timely manner. I would definitely recommend them to anyone, and they will be my first call if any problems arise in the future.

Leisa H

I got a recommendation for this company from Home Advisor. Joe called me immediately and set up an appointment for the next morning.
He diagnosed the problem and was very knowledgeable and patient as he gave me an in depth explanation. The estimate was free and in line with others I had gotten. We set another appointment on Monday morning, but he called Friday afternoon and was able to come and complete my repair. Thanks to his great service we now have a working air conditioner. I'm very grateful to him for making that happen.

11/2/2021 Because I had gotten such great service from Fire and Ice in the past, I chose them to do a whole system installation for me. It involved converting oil to gas heating, installing a new furnace and air conditioner, and installing new ducts. This was a huge project and Joseph and his crew worked diligently and professionally to complete it. They came early each morning and worked hard all day. When they encountered difficulties because my house is over 60 years old, they used their expertise and knowledge to solve the problems, and proceed with the work until the job was done. I really appreciate the good service at a reasonable price that Fire and Ice extends to its customers and I highly recommend this company if you are looking for quality HVAC service.

Shawna Tillery

Joesph is a wonderful HVAC professional. We have had our units at both our personal home and rental property services by him. Most recently we had our duct cleaned and it was amazing! It's great working with a his business as opposed to a big company! His prices are on point and he is extremely professional. Highly recommend for a trustworthy business!

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