Alternative Aire Inc

I use Alternative Air both at home and for the office. I have enjoyed getting to know all of the staff and technicians. They have always done great work. They show up on time and clean up after themselves.

They get the work done at very reasonable prices. A real breath of fresh air in the service industry.

It was easy to schedule, technician was on time and kept me informed.

I had a b-vent leaking water into the house during hard rain, and I needed a licensed HVAC company to work on it. Alternative had an awesome tech (Curtis) out to my house the next day, he diagnosed the problem, and they were able to schedule the same tech to do the repair work a few days later -- all before it rained again. They gave me a great price and the work was fast. I will definitely be recommending this company to my friends. Thank you all so much!

This crew is awesome from the moment you contact them the care and professionalism is felt all the way to the end of the visit, they give advice and sincere opinions on the status of the units and setup all with a smile and great disposition, go to service every time. Thanks for the help folks.

Our heater didn't start on the first cold day of the year, but they managed to come do the diagnostic appointment on the day that I called. The technician was friendly and helpful and fixed my problem quickly. Will definitely use them again.

Amazing! On-time, thorough, knowledgeable, professional, polite, honest. I am a raving fan - thrilled that I called Alternative Aire and will be calling again for all HVAC needs.

Chris came out to give me an estimate on replacing our heat pump. Definitely a no pressure estimate. He quickly turned around the paperwork. Was able to sign up for the appointment on-line. He was upfront on costs, warranties, etc. Very pleased.

The amount of concern shown for my situation was amazing. They were so kind to realize how much we needed help with the A/C during a heat wave and reached out to offer us a window unit while we waited for our unit to arrive. Thoughtful, prompt, reasonably priced- couldn't ask for more!

Super prompt and efficient service. Technicians were friendly and professional, and really seemed to like their work. The text alerting for the arrival of the technicians was a nice touch as well. A thoroughly modern customer experience for an industry not really known for high-end touches.

[Two years later] I used Alternative Aire again for an HVAC unit that wasn't working at my rental duplex. Technicians were stumped and had to return several times, but they never gave up and eventually helped me untangle a warranty issue that involved the previous owner. They were tenacious, prompt and professional and wound up billing me only for the successful outcome, not the multiple visits. A really great experience in the end.

I had an excellent experience with Alternative Aire. Scott really won me over with his customer service and attention to detail. I exchanged numerous emails with him over the course of 1 week while I was vetting various companies. He was unbelievably prompt and thorough with his responses, and made me feel confident in the equipment I chose, and installation procedures that were ultimately performed. Scott's team was extremely professional, cordial, and prompt. They respected my home and did a nice job cleaning up the work site once the installation was complete. They were in and out in 2 days, which was very impressive given the size of the job. I'm a stickler for details, and I can honestly say that the quality of work met all of my expectations. Since installation, I have been very pleased with the performance of the new equipment. If I were to do it all over again, I would make all the same choices. Scott and his team are excellent!