Alternative Aire Inc

A very experienced professional came and did troubleshooting on our air conditioning. He explained the proper maintenance thoroughly. His level of experience and expertise was much higher than what we usually find with local heating and air companies.

I have been using a previous company for years and they completely changed and I decided it was time to call a different company to look at my ac. I called alternative aire an erin was nice and easy to talk to, got me on the schedule for next day and the tech that came out was just as nice and wasn't pushy at all about seeling me stuff.

I was very pleased with the Alternative Aire technician who came for my heater maintenance. They were professional, knowledgeable, and thorough. I appreciate their attention to detail and would definitely use them again in the future. Great experience!

I called Alternative Aire on a chilly morning when I discovered that my heater was not working. They quickly dispatched Enrique to come look at our furnace within 2 hours of me placing my initial call. Enrique was able to quickly detect the issue and fix it. Enrique was very professional and also gave us some helpful advice about maintenance and repairs for our heating and HVAC systems.

I submitted their online scheduling form and received a call within minutes (which I missed). Erin followed up immediately with a text, and she was able to send a tech to visit my home in Durham within hours. Curtis expertly solved my heat pump issue. The price was fair and the service was friendly and professional. Total satisfaction! — I highly recommend them.

We have hired Alternative Aire for our heating and cooling needs over the past several years. From routine service checks to replacing thermostats or an entire HVAC system, you'll receive great service from knowledgeable pros at a fair price. They are very honest and won't sell you stuff you don't need. The office staff is also very helpful, especially with billing and rebates.

Normal annual service call and system inspection. Very knowledgable - encountered one issue that may require future work but gave us the option vs. high-pressure attack to address a potential issue. Scheduling was easy, professional and flexible.

Enrique was quickly able to identify and fix my HVAC issue with the capacitor and sequencer, saving me from buying a new HVAC system (which was recommended by another company). Professional and excellent quality of work.

Tech arrived promptly, described what he was doing for the maintenance visit, and explained what he found at the end of the appointment.

They came out and installed my new a/c and the whole job just went smoothly. The crew was friendly and answered all my questions on how to work my new unit.