We had an issue with our AC. Using our interior home protection plan, American Home Shield, we ended up contacting Island Breeze. From the start, they were empathetic with our situation, and scheduled an appointment to come right out. The issue was diagnosed quickly, that we needed a new set of coils. They did not have the part on hand, however, they worked with AHS, and the part was ordered immediately. They stayed in contact with us while the part was shipping, and ultimately called us to set up an appt. asap as soon as they received the parts. They were here at 7AM, the day of install and we were up and running with cold air a couple of hrs later. The entire experience was outstanding and we highly recommend Island Breeze.
Technician was prompt and on time based on scheduled arrival time. He was personable and answered all of my questions thoroughly. His assessment of the repair issue was quick and repair was done completely and to a high degree. Overall positive experience and would recommend to others.
Showed up as scheduled and was very courteous and professional. Gave us options and pricing upfront and got the work done as requested. I recommend this business
Our AC unit was down and within an hour after requesting service they called me back and were able to get a technician to my house quickly. The communication Island Breeze conducted was better than most companies I have dealt with in the past. Thank you!
We have used Island Breeze for several years, and could not be more pleased. Each person we encounter, from the office staff to the technicians, is most personable and efficient. Shawn has serviced our 29 year old units many times, extending their life part by part, until this year, when he finally declared them to be DOA. We will continue to use Island Breeze for the new units, and yearly inspections.
The Tech Shawn L. was very thorough and knowledgeable regarding my concerns about my HVAC. I would highly recommend Shawn L. and Island Breeze to my family and friends. The dispatcher Colleen was very helpful during the process of getting my services. I would highly recommend her as well.
Unprofessional and inadequate services. First of all the tech who showed up to check my AC system appeared sick and out of it. He checked out my system, initially he spoke with my son. I approached him before he left asking what was the problem. He provided a brief yet vague explanation of the problem. Later I received an estimate of several thousand dollars for them to fix the problem. Needless to say I was not interested. I feel there should have been a more thorough explanation while he was at my house.
Had a great experience with Island Breeze's technician, Shawn Leguire. He was professional, courteous, and fixed the problem immediately, while explaining what he was doing. Very satisfied.
Service was very professional from start to finish. The technician (Sean) did a great job troubleshooting the possible issue and communicating with me about it. Once AHS assigned the work order to Island Breeze, the office called me within 2 hours to scheduled an appointment. Communication throughout was outstanding. They did a great job!
Angela LaMarca
We had an issue with our AC. Using our interior home protection plan, American Home Shield, we ended up contacting Island Breeze. From the start, they were empathetic with our situation, and scheduled an appointment to come right out. The issue was diagnosed quickly, that we needed a new set of coils. They did not have the part on hand, however, they worked with AHS, and the part was ordered immediately. They stayed in contact with us while the part was shipping, and ultimately called us to set up an appt. asap as soon as they received the parts. They were here at 7AM, the day of install and we were up and running with cold air a couple of hrs later. The entire experience was outstanding and we highly recommend Island Breeze.
Brian Sandow
Technician was prompt and on time based on scheduled arrival time. He was personable and answered all of my questions thoroughly. His assessment of the repair issue was quick and repair was done completely and to a high degree. Overall positive experience and would recommend to others.
Gnon Choi
Showed up as scheduled and was very courteous and professional. Gave us options and pricing upfront and got the work done as requested. I recommend this business
Rob Ross
Second time Island Breeze has come to fix an HVAC issue. They are the best! Professional and quick to diagnose and fix the issue. Highly recommend.
Tom Bate
Our AC unit was down and within an hour after requesting service they called me back and were able to get a technician to my house quickly. The communication Island Breeze conducted was better than most companies I have dealt with in the past. Thank you!
Elizabeth C
We have used Island Breeze for several years, and could not be more pleased. Each person we encounter, from the office staff to the technicians, is most personable and efficient. Shawn has serviced our 29 year old units many times, extending their life part by part, until this year, when he finally declared them to be DOA. We will continue to use Island Breeze for the new units, and yearly inspections.
Jon Watson
The Tech Shawn L. was very thorough and knowledgeable regarding my concerns about my HVAC. I would highly recommend Shawn L. and Island Breeze to my family and friends. The dispatcher Colleen was very helpful during the process of getting my services. I would highly recommend her as well.
Setapart 4God
Unprofessional and inadequate services. First of all the tech who showed up to check my AC system appeared sick and out of it. He checked out my system, initially he spoke with my son. I approached him before he left asking what was the problem. He provided a brief yet vague explanation of the problem. Later I received an estimate of several thousand dollars for them to fix the problem.
Needless to say I was not interested. I feel there should have been a more thorough explanation while he was at my house.
Greg Cain
Had a great experience with Island Breeze's technician, Shawn Leguire. He was professional, courteous, and fixed the problem immediately, while explaining what he was doing. Very satisfied.
sean morgan
Service was very professional from start to finish. The technician (Sean) did a great job troubleshooting the possible issue and communicating with me about it. Once AHS assigned the work order to Island Breeze, the office called me within 2 hours to scheduled an appointment. Communication throughout was outstanding. They did a great job!