Travis Crawford Heating Cooling & Plumbing

My heat went out so I called my home warranty company. After two-days of them being unable to find and available contractor, I called Travis Crawford. I chose them because of the owners ads I had heard on the radio. I thought he sounded genuine and I wanted to see if it was really that good of a company.

SImply, the Best!! The girl that took my call assured me that they were completely booked for the day, but they would consider me as an emergency case and someone would contact me to set up a late afternoon of evening appointment. Jared stopped by on his way home after a very long day. He was considerate, professional, kind and seemed genuinely concerned about getting the issue diagnosed quickly, but accurately. It's a very old system, so I knew it would provide a challenge.

Because the repair parts (multiple) failed and because of the age of the unit, a repair could not be done. I opted to put in a new unit because the quote provided was reasonable (I knew prices were going to go way up in 2023), and I was getting ready to sell the house.

The earliest they could get installers to the house was a few days away, so Jared offered to provide space heaters, but I graciously declined. I always wanted to buy a couple anyway, so it gave me an excuse.

The installers, David and John H. arrived on time and like Jared, were extremely polite, professional and skilled at their jobs. David took a look at everything and said, "this should take about 5 - 6 hours." He was spot on. They cleaned up everything, removed all that they brought and hauled away a drip pan that a previous HVAC company had left in my garage a year ago. This company, and everyone who works there are wonderful, caring, compassionate folks. You feel warm being in their company or talking with them on the phone. If I had an HVAC issue in the home I moved into, I would first contact Travis Crawford to see if anyone was interested in doing a job over 400 miles away.
They're so amazing, I would be willing to pay travel and hotel expenses for a crew, just so I could use Travis Crawford!

They are the best, and that is just a fact!

There's never a good time for your heat to break down but Jared was the tech that spent much of his weekend getting me price quotes and helping me by going over all of my options. He went above and beyond and never made me feel pressured. He assured me that I would be back up and running with a new system in no time. When it came time for the install Josh and Chris did an awesome job. They were laid back, down to earth, polite, and thorough. They were respectful of my property and treated my home like it was their own. They spent extra time going over things and answering all of my questions. The office staff was also friendly and kept me in the loop every step of the way. Doing business with this company was a great experience all around. They really do live up to the highest standards.

Very nice and honest technician Billy Cole. He performed a seasonal service on our air conditioner and furnace, something we found out the previous owners had never done. He was able to bring the units back up to speed and running properly. He replaced a couple parts. It was a pleasure dealing with him and the company was fairly priced and easy to deal with overall. I recommend going with the service contract, as it’s a much better value when having your units serviced twice a year.

I cannot recommend Travis Crawford enough!!! His team was professional from start to finish in installing a new furnace. They had to search to find what we needed to replace our old system with the inventory that is available these days. They were so diligent in finding what we needed. The actual installation date went without a hitch and his installers were knowledgeable, courteous and efficient. They are now my go-to company. He truly means what he says in the ads!!!!

The most friendly organization that I’ve ever dealt with. Charles was very professional and courteous. I will use them again when needed and would recommend them to anyone else.

Billy and his partner were fantastic. Very nice and professional. They were able to take a look at our duct system and give us recommendations and quotes. Highly recommend Travis Crawford Heating and Cooling!

All items were performed as requested which was servicing three furnaces. Communication with the service technician Billy Cole was good throughout the entire process. Everything was done in a timely manner from his arrival to departure. Communication with the office staff member Leslie was also great. She was very professional on the phone, text messages as well as emails. Thanks to the entire Travis Crawford team.

We contacted Travis Crawford to get an estimate and to get information about servicing a tankless water heater, how to make the system more efficient and about possibly installing a whole house filtration system.
Marvin Franks came to the house and he provided us with detailed information about what was the best solution for all our concerns. He took the time to listen and to answer all our questions in a way that was easy to understand.
Marvin Franks provided us with four written estimates that gave us choices about the services he could provide.
Marvin Franks was knowledgeable, courteous , respectful and personable.
we highly recommend this company.

I’ve used TC HVAC for over fifteen years. I’ve at times attempted to cheat on our relationship with side pieces like One Hour and Parks….both were extremely disappointing and a huge let down. I’ll never cheat on TC again. Was on time, knew the job, and charged a fair price. Joey is by the best at his craft.

Travis was very nice, professional and fast. Did the job needed and I’m sure there was no “padding” of the job to add fees. I’m so glad I found this business.