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Jim Dickerson Co Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Aaron Sanders

Every service call has been positive. The water/plumbing technician's troubleshooting skills are spot-on. Thanks JDC.

Dee Dee Rice

Brian Boyce was amazing! He walked/talked me through everything that he was going to do. He showed me what the issue is and what needed to be replaced. He was very nice, professional and courteous. Bless his heart, he even had to kill one of those huge water bugs before he could go in my attic! Poor guy! He definitely is knowledgeable about the work he does which is great. You have a gem in a Brice. Thank you for coming to rescue me so promptly!

Todd Arnold

Best plumbing experience we've ever had. He definitely knew his stuff, and immediately recognized the causes of problems that another plumber had completely misdiagnosed. Price was rather high, but quality of service was everything we could have asked for.

Sabreina Gilliam

Customer service and precise was excellent! Job was completed with perfection!

Betsy Dean

Dickerson Plumbing was recommended to me & I am not disappointed!! The company is well known in the Charlotte area. Great to work with too!! I’m old school & appreciate being able to pick up the phone, call and have a real live person answer. I live out of state and need reliable & dependable venders to call on when I need help with one of my rental properties.
Dickerson Plumbing is just that, I’m sure you won’t be disappointed!!!
Five stars all around. ⭐️⭐️⭐️⭐️⭐️

Debbie Laird

Clayton was the employee and he was on time, knowledgeable and genuinely
wanted to help me and he did. A great representative for the company. The receptionist and dispatch was also helpful (forget their names). All are a benchmark for other companies to aspire to.

Rebekah Pauls

I’ve been using Jim Dickerson company for years for my HVAC maintenance, plumbing, and electrical. Every technician is professional, knowledgeable, friendly, courteous, and prompt!

Brian (this trip) and VJ are some of the nicest and most professional folks out there! They are truly a benefit to the company!

I highly recommend Jim Dickerson Co!

Suzy Hubbell

RJ was on time, considerate, and did a great job!! The whole team was responsive, came quickly, too and installed our new hot water heater efficiently and professionally. Same day service on a Friday!! What you can expect from Jim Dickerson!

Dnice Montgomery

I'm apart of the duke energy warranty programs I had been having problem with my A.C off and on ....so Duke has sent them out to repair it. They turn back in a report to Duke energy that a c unit is 20 year old need to be replace. I have another problem so I called my local independent a.c guy. he come to the house. And tell me nothing wrong with my ac until. It's my thermostat inside the house.. And said he would not ever replace the A.C I have. It big commercial style unit .He said it would cost me 10k and the new units are not made with the same quality. They don't make the quality of the current unit you have any longer. There absolutely nothing wrong with your unit. So this company was try to get me to buy a new unit because of faulty thermostat. He told me when you have someone untrained and they can't figure it out there fall back is to replace your whole unit... Beware of there untrained A C tech. May sure you get a 2nd opinion when using this company. I have not had one problem the rest of the summer after replacing the thermostat inside the house..

James Risko

Unfortunately, we had a sudden pipe leak occur that required immediate repair. Although we had not done any business with Jim Dickerson Co before, based on a referral they came to our home and repaired within just a few hours. It was exceptional and professional, and invoice was reasonable. Thank you to Jim Dickerson Co. I also had them back 2 weeks later to unblock 2 drains. I really appreciate their service, really excellent. Thank you.

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