Andy Lewis Heating & Air Conditioning

Tech was very pleasant and knowledgeable. Tech took the time to answer all my questions. Very happy with company and service received thus far.

It would’ve been nice not to be doubted or questioned about it “really being a gas leak” when we clearly smelled gas coming from the furnace. As it turned out, we had a massive leak coming from the coupling not being tight on the gas lines. I would also like the video of the leak that I have yet to receive.

I was having issues with my heating system. Technician Donald had come out to check everything. He was very friendly soon as he stepped in my home. He had taken his time to go over everything. Gave me details information as to what was going on and what soon be done.
I also had the entire hvac system installed. The crew was on time installed with no issues also gave me a walk through on the new system operations. Everyone was so professional.

The tech that came out (Joe) did a really great job thoroughly explaining what needed to be done and the level of prioritization to each. Appreciated that. He well represented the company

Dylan very nice young man! Had to replace igniter onA/C unit! Was working at 6capacity so recommend to replace it! He was quick respectable and considerate and knowledgeable!

Unfortunately, we were forced to use Andy Lewis because they were part of the contract. The first time we had an issue. They came out and we explained the system could not have been installed correctly. The top unit can be off but the air/ heat would flow into the room. The bed/bathroom the air never worked in those areas, even the rooms that are closed. They ignored our concerns, but said that we should get the maintenance plan. We paid, but it was hard scheduling visits. I phoned yesterday 7/9/22 for assistance, of course the warranty has expired, but the guy told me because, I wasn’t a customer they would not be able to help me until about a month. ( he said because they have not serviced our residence since 2020. We are not their customer anymore. I told him, I wasn’t allowing any one in my home during Covid times. He brushed it off and said oh well, we never stopped our appointments. Needless to say, I will never bother your company again about servicing our home, but hopefully you realize before it’s too late. Once a customer always a customer. Customer service 101.

Great service! Timely, friendly, honest, respectful, trustworthy. This was my first experience with Andy Lewis, really looking forward to continued business with them.

Mr. Trey and the Trainee was great. Very nice and explained why my unit wasn’t working. Entire experience was great; from speaking to their operator to the service.

Called when they were about 20 mins away before getting to my house. I was just to check on something for me. Employee was very helpful.

I am extremely satisfied with all of the technicians that service my HVAC system. They always call ahead and show up on time. They are knowledgeable and pleasant to deal with. I highly recommend Andy Lewis.