HAYNES Heating & Cooling

Our A/C unit completely stopped working this evening. I called Haynes Heating & Cooling the next morning, and Sergey, the service technician, was at our house by 11 AM. He quickly diagnosed and fixed the problem (burned out circuit on the motherboard). He was very efficient, knowledgeable, and professional. After returning the A/C to service, he performed routine maintenance. He had a great sense of humor and made the process enjoyable all around. Now our A/C is stronger and more efficient than ever. We look forward to working with Sergey in the future for yearly HVAC maintenance. Thank you, Sergey.

The Technician was courteous, professional and respectful of my property.
I have always had a positive experience with Hayned Heating & Cooling. Highly recommend!

Had a Fog in my home one evening, looked up reviews for the best HVAC companies. Decided to use Haynes, bc I thought they were a reputable company. They came out, DX the problem, that my evaporator coil was leaking refrigerant and needed to be replaced. Charged me $95 for diagnosis fee. The estimate for labor and replacing the evaporator coil was $1605.... They came out replaced the coil, I felt like the job was done quickly and poorly, and I understand the technicians had to quit working bc it was storming and I was ok with them coming back the following Monday to finish, but I wasn’t ok with having to Pay before the service was finished!!! No breakdown of prices, or a contract with warranty... nothing! I had to call a private contractor to come look over the job Haynes did, he found that Haynes did not install the right piston and the original .076 had not been replaced and left inline.... and that the outdoor unit required a .065.... he also noticed the Delta “T” between the supply and return temps should be between 18-20 degrees and it was only 10 degrees. So I had to pay this contractor an additional $200 plus what I already paid Haynes to find their mistakes...... contacted Haynes, they came back out and installed the right piston size. This is so unfair and I feel like I should be reimbursed, as I would not had to pay more money out of pocket, if Haynes would have done the job correctly to start with!! UPDATE: Haynes reimbursed me the additional $200 I had to pay, I really appreciate the apology and service manager delivered a check to my home.

We had a moisture issue in our basement with no apparent source as to where it was coming from. We had used a competitor of Haynes who came out and did much of nothing but run a brush through a pipe, which did not fix the problem, and got charged $135.00. I decided to try Haynes and was so impressed with the level of detail their technician went through trouble shooting the issue. He spent nearly 2 hours establishing base line readings throughout the house, checking intake and outtake pressure and temps, running calculations on the size of the unit based on the size of the house and managed to crawl into a crawlspace that mickey mouse couldn't fit in just to check humidity levels in it. He ultimately tracked down the source of moisture and we got it resolved. I have never seen any technician of any trade go that effort to help a customer. And the bill was less than their competitor who only stayed 10 minutes... I have since decided to sign up for a semiannual maintenance agreement with Haynes and have all our scheduled HVAC maintenance done by Haynes. They even guaranteed we could have the same technician who provided our service. We are very happy with choosing Haynes.

I contacted them via email and Micah got in touch with me right away; I explained I had a leaking radiator in a new house I was not familiar with and she sent Zack the very same day to shut down the water to prevent leak damage and diagnose the repair. Very responsive, understanding and prompt. I called at least 8 other companies and was unable to find someone who wasn't a week out. Very thankful.

My AC unit was freezing up and Haynes Heating & Cooling provided excellent customer!! Kelcey was amazing and answered all of my questions. She was able to schedule Zack to come out to my house immediately to diagnose the problem. He was very detailed and explained everything thoroughly. Customer service is important to me and I will continue to use them for services in the future!! Thank you!!

Purchased new furnace. Had a few issues but Haynes came out and scheduled time to take care of everything. They say they guarantee full satisfaction and they do. Happy customer now and would use Haynes again.

I had a guy come in from Haynes to do an initial inspection of the hvac of the house I just bought. The bill was $80. He concluded that the system was dead and recommended that I start from scratch. I asked that he have his salesmen call me so that I could get a new system through them. He said he'd pass my info along. I never got a call. How do you turn down easy business like that?

I have dealt with other local heating and cooling companies in the past, and Haynes is clearly the best. Adam and the reception staff worked hard to accommodate me when I greatly needed it. I wish I had done more work with Haynes company sooner, but now they are in my speed dial.

Came home from vacation to find our ac not working. Called 3 places before Haynes who were rude or couldn’t get us in that day. Haynes came 1 hour after we called. Diagnosed the problem in 10 minutes. Couldn’t be happier. Highly recommend