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Adams Heating & Cooling Co. Inc. Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Tracey Harris

Very pleased with my new furnace installation today- Jackson and his crew (Alvin and Steve) did an awesome job! I have a service contract with Adams- and feel very comfortable whenever their
Guys have been in my home- they replaced my central A/C this summer and did a great job
then also!
I highly recommend Adams Heating & Cooling!!

Johnny Edick

The guys from Adams did a great job. They were always available for questions, and thorough with their answers. They always kept our wants and needs in mind instead of just selling to us. Installation was fast and they respected our home when going on and out. They cleaned up and explained the system at the end. I would definitely recommend them. Great job guys!

Skip Geel

Tom G. and Donye W. removed our old tank hot water heater, and installed a new tankless hot water heater. They were friendly, professional, and clean. They did a great job, and I recommend them.

Lisa dolen

Needed our vent ducts cleaned due to some remodeling. Jackson & Alvin did an awesome job. They were on time, courteous and very thorough in their work. Took me on a walk thru and explained everything they did.
Would highly recommend them.

Boris

Updated Review: Mike called and was very professional. Explained their policy and acknowledged the miss on their part. Refunded the additional charges. A+ for customer service. I ended up going with another company, but I respect and give credit to Adam’s quick response and customer service.

Called Adam’s to request someone come out and provide a diagnosis of why my a/c was not working. I provided background information over the phone and asked how much it would cost to diagnose the issue and provide available solutions. I was quoted on the phone $129 to perform a diagnosis. The tech that came out was excellent! He was thorough, courteous, answered all my questions and provided recommendations for next steps. Here is my issue: I was charged an additional $90 for an additional 30 mins of labor (no repairs were made). On top of that, a $5 gas surcharge! I’ve never had a company charge me a fee for their gas. I was considering going with them to install a new a/c unit but I will not do business with a company who nickel and dimes their customers. Poor business practice in my book.

Leonard Ahders

Great Experience, Mike was great, I will definitely go back to them in the future! Mike was on time, efficient, and very respectful of my home. The price that I was estimated for a hot water tank matched the amount on my final bill. And Mike even gave me a military discount for being a veteran. This is a great family owned business much better than the others.

Janice Balch

Noah and Paul Jr. just installed our new AC. Their service was outstanding and they were enjoyable to have in our home! Along the way, they asked if we had any questions. All staff we dealt with were professional, friendly, and courteous, Also, they were very respectful wearing booties and careful when moving equipment in and out of our home. We will be highly recommending Adams Cooling & Heating!
Janice & Richard Balch

Jack Falvo

We like the email appointment software that is available 24/7 and received a follow up phone call promptly the next morning. She was polite, accommodating and professional. Our tech Norm was actually early, again very polite, professional, took time to explained my problem and knowledgeable. Thank you for your service.

Diane Humphrey-Eiser

Adams Heating has been my choice since the early 2000’s. They are exceptional in all they do. I just had a new furnace installed and everyone was timely, courteous and went the extra mile. Communication through the whole process was smooth and flawless. I want to thank the team for providing top notch work and commitment.

Barbara Munro

Micheal from Adams heating and cooling just left our house. We called this morning about our air conditioning and heat not turning on and he was here within the hour. Mike was super knowledgeable, very professional and friendly. He figured out the problem and repaired it. We have been with Adams for many many years. Very satisfied customers.

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