Sullivan Heating & Cooling

I had a very positive experience with the service team, professional, knowledgeable, experienced, great service, on-time and fair price. Jerry explained my options for a new smart thermostat, he clearly articulated the pros and cons of each option. Jerry was open, honest and consultative about each option, no pressure tactics and seemed to have my best interst in mind based on what I was looking for in a smart thermostat.

I would highly recommend Sullivan Heating and Cooling and I am willing to be a reference to anyone who is considering contracting Sullivan Heatjng and Cooling.

Horrible from the beginning. The first problem we encountered with this place was that we supposedly had an appointment about 3 weeks, ago and after the appointment time came and left my father called and the secretary said they didn't have us on the schedule. After apologizing we were put on the schedule for the following Monday.

When Monday came, the owner was over to look at the furnace. He apologized but only spent 15-20 minutes looking over the furnace and said it was 100% in working order and that nothing was wrong. After we were still having problems with it we had someone else come by tonight and after trying many different things and spending over an hour over at the house the furnace was NOT in 100% working order like we were told by Sullivan Heating and Cooling, but that we either needed to spend almost $2,000 for a new motor and motherboard or spend between $2,500-$3,000 for a new furnace.

Total rip off. I will not use this company ever again.

The company was really great to work with. They were able to come to my house last minute to look at my boiler and they were really knowledgeable. We were able to schedule an appointment to fit our schedule and to make a financially sound decision. Thank you for the great service!

Sullivan Heating and Cooling replaced our furnace and installed our air conditioning unit. Very professional, showed up on time and left everything nice and clean. Would definitely recommend. Great service at a great price!

Jerry was great when he came out and diagnosed an issue, referring me to National Fuel. Although the repair was not completed once National Fuel left - Jerry was able to send Mike and Jeamal to my home 48hrs later to replace the necessary equipment. All around - great service and will be utilizing them moving forward for all of my heating/cooling needs.

We have called Sullivan many times for repairs and maintenance. Jerry Jr is always prompt, courteous and explains everything. Very reasonable services. Highly recommend.

Sullivan Heating and Cooling is really great to work with. Jerry Jr. is very professional, knowledgeable and courteous. Fast, reliable service. Christine (office) is so professional and accommodating. Keep up the great work!

Highly recommend!!! They have serviced my home and my mothers . Fast , efficient, extremely knowledgeable, friendly and prices are great.... they offer a service plan with monthly payments!!! Can’t thank Sullivan heating enough for a nice warm house.

Good service very friendly works great

Jerry and company have helped us on several occasions. They are always courteous and prompt and can fix whatever the problem is. They are straight forward and tell you exactly what the problem is and what to watch for in the future. We are very happy wit their service and will recommend them to anyone who asks.
Jami and John Stoll