Sullivan Heating & Cooling

I have had my furnaces serviced and cleaned by Sullivan Heating & Cooling for the last 8 years. They offer excellent service at an excellent price. Jerry Jr. is always professional and knowledgeable. He provides helpful advice on how to properly maintain my furnace and keep it running efficiently. The entire staff offers courteous and friendly service. I recommend you hire them for your heating and cooling needs.

Jerry Jr. is very professional, polite and helpful. Our furnace/air conditioner was installed almost 10 years ago by Sullivan's and we have had them service the units every year since. They have always provided excellent service and maintenance care. They are very respectful of our property and clean-up very well after. I would recommend them anyone who wants professional heating and cooling service.

Very timely, professional and knowledgeable. I would recommend them to any family and friends.

The furnace in my apartment stopped blowing warm air through the vents in two major rooms and I was beside myself In Trying to remedy the situation since my landlord is a total slumlord. The temperature was dropping drastically by the hour and I started calling around to see if I could get an hvac expert over to do an estimate. Every place seemed booked solid and I’d have to wait a day or more just for a service rep to stop by and take a look. At this point I had been using the oven to warm the place, and my last gas bill was $380.00!!! I certainly don’t have the funds to continue paying for gas at that rate. Thank god for Sullivan Heating and Cooling!! They found a way to make rime for me, and I couldn’t have been more happy when I heard the knock on my front door. The service man was excellent. Very polite and thorough in his investigation. He even gave me a deal on the initial service charge. I think he could tell that I was very frustrated and fed up with my negligent landlord. I sincerely thought I’d end up having to rely on my oven to heat the place for the rest of the winter. But because of Sullivan’s, I now had written proof of the issue. Now it’s up to my landlord to fork out the cash for a new furnace....and if he doesn’t, at least I have proof that there actually is an issue.
Thank you so much Sullivan, for your efforts in squeezing me into your already busy schedule. Now that’s true customer service!!! I would highly recommend these guys!!!

I have been dealing with Sullivan since 2014 when they installed our AC. Since then they have also been servicing our furnace. They are professional, prompt and do excellent work. I always get a straight answer and a fair price. No need to go anywhere else because they are a pleasure to deal with from start to finish.

Excellent company. Furnace stopped working at night and they called right back and were out that day. I went based on the reviews here to pick a company and I wasnt disappointed. Jerry Jr. came out and gave the options to repair vs replace. I decided to replace and he sent his team the very next day to install, even coming out again himself to oversee the final portion. The team was professional, courteous and kept things very tidy during and after install. Very pleased with the service!

Thankful for the quick response and pleasant professionals that came out. They did a great job!

Prompt service, good pricing. Would definitely call them again

I have used Sullivan for several years. They installed a furnace at my old house and recently a new furnace,AC and HW tank at the new house. Jerry Jr. is very professional and explains everything honestly. No pressure whatsoever. Whenever I needed a service call, they were very accommodating. Their techs are very knowledgeable. I would not hesitate to call Sullivan again and recommend them to friends and family.

Pat, West Seneca

Amazing Service - Each and Every Time!!!

Since the day we had Jerry Sr come out to show us the options for our furnace/AC replacement back in 2013 to our most resent tune up in June this year with Jerry Jr - its always a professional, friendly and expert visit. We are so glad we chose Sullivan Heating & Cooling! They truly are the best!!

Highly recommend for complete installs or just tune-up!!