Would recommend them 100% and beyond!, had an ongoing issue with my gas valve on my furnace that is 3 years old, company that originally installed it (big name company around here) was of absolutely no help and misdiagnosed the issue multiple times with multiple $100 service calls, finally when they did pinpoint the issue they said they would have to order the part and never did. Called Sullivan for a quote, needed to get the serial # so they could look up the right part, One of the owners I'm assuming kep me in the loop even after hours texting me so could figure out what I need to get my heat back. Very professional, they got the part the same day (which the other company claimed they had to order it but they were a dealer for the brand I have) were very reasonable in price and very thorough. Definitely highly recommended, they will be my main HVAC service company for now on with any issues I may have in the future. Thank you guys for getting my heat back up!!
Never had anything but great experiences with Sullivan. This trip was for a tune up and installation of a condensate pump but have used them for years going back to installing the unit I currently have.
Maria, the service professional diagnosed the issue with the air conditioning and corrected it. She's my favorite technician and Sullivan will always get my business
We literally live around the corner from Sullivan Heating and Cooling, but we don't choose them for the ease of location ( although that helps ) but rather the consistently incredible service they provide. We have use them for tune-ups, maintenance and emergencies such as loss of heat in the winter and in this case an issue with our AC. We made the appointment and they worked with us to make it work for our schedule, they showed up along with a nice helpful text message when they were on their way along with a bio and picture of the technician in the text ( very important for safety nowadays ) They fixed our issue and installed a new Thermostat without being pushy, the technician ( Jerry Jr ) was awesome and very knowledgeable.
Highly recommended. We would never consider going anywhere else.
Excellent service- from the phone call to set up a service call for our furnace not working correctly to the service technician that fixed our problem, Great job! Will definitely recommend and use company again for maintenance or repair
Justin Williams
Would recommend them 100% and beyond!, had an ongoing issue with my gas valve on my furnace that is 3 years old, company that originally installed it (big name company around here) was of absolutely no help and misdiagnosed the issue multiple times with multiple $100 service calls, finally when they did pinpoint the issue they said they would have to order the part and never did. Called Sullivan for a quote, needed to get the serial # so they could look up the right part, One of the owners I'm assuming kep me in the loop even after hours texting me so could figure out what I need to get my heat back. Very professional, they got the part the same day (which the other company claimed they had to order it but they were a dealer for the brand I have) were very reasonable in price and very thorough. Definitely highly recommended, they will be my main HVAC service company for now on with any issues I may have in the future. Thank you guys for getting my heat back up!!
T A S
Expected just a visit for a quote but they fixed my issue same day. Very neat and professional and clean. Highly recommend
David Dorsey
Never had anything but great experiences with Sullivan. This trip was for a tune up and installation of a condensate pump but have used them for years going back to installing the unit I currently have.
Matthew Sydor
I've used them for several services, always a good experience. They show up on time, clean up afterwards and are polite. Also easy to schedule with.
Gatas Real Estate Team
Maria, the service professional diagnosed the issue with the air conditioning and corrected it. She's my favorite technician and Sullivan will always get my business
Martin H
We literally live around the corner from Sullivan Heating and Cooling, but we don't choose them for the ease of location ( although that helps ) but rather the consistently incredible service they provide.
We have use them for tune-ups, maintenance and emergencies such as loss of heat in the winter and in this case an issue with our AC.
We made the appointment and they worked with us to make it work for our schedule, they showed up along with a nice helpful text message when they were on their way along with a bio and picture of the technician in the text ( very important for safety nowadays )
They fixed our issue and installed a new Thermostat without being pushy, the technician ( Jerry Jr ) was awesome and very knowledgeable.
Highly recommended. We would never consider going anywhere else.
Mark Ingalls
Very happy with our HVAC system installation 3 years ago and our recent maintenance service by Maria 👍.
Dan Damato
Excellent service- from the phone call to set up a service call for our furnace not working correctly to the service technician that fixed our problem, Great job! Will definitely recommend and use company again for maintenance or repair
Arnold Getter
Maria checked the HVAC system and found the A/C was not working due to my changing the thermostat. She corrected that problem and completed her work.
Aaron and Leanna Benjella
Had a great experience with the company. I love supporting small business and would recommend them to others.