Capital Heat Inc.

A very big SHOUT OUT to Capital Heating and Air. Capital's Sales team, engineers and Installers were courteous, proffesional, hard working, caring, and careful with our property. They totally exceeded our expectations. I highly recommend them as well as Mitsubishi.

I went to 5 local Heating and Air Conditioning companies for A/C solutions and estimates. Capital Heating and Air provided us an awesome plan for Air including engineering assessments. They determined proper unit sizes and compressor along with best installation location for our home. Because we have a split level house, they recommended 4 Mitsubishi wall units and one compressor. Even so, their estimate was the lowest of all the estimates and they did exactly what they promised, I.e. installed when they said they would, took great care to ensure everything worked as we expected, and charged us exactly what they had estimated.

No haggling necessary. The Mitsubishi wall units are fantastic - quiet, efficient and very responsive.

Tim arrived quickly after I called for service on a hot humid subtropical Summer Sunday afternoon. He quickly diagnosed and repaired the problem. Nice person, communicated well and professional.

Very happy with our new AC unit. The sales rep was knowlegable and friendly without being pushy. The installers Chris and Nick worked all day to get the job done. Great company!

HA HA! Surprise! I recently bought a condo and the furnace was installed by Capital Heating. I called them to check my furnace because it's not working now and was told that they would not accept me as a new customer! Unbelievable...never heard that before! I wanted to use 0 stars but of course you can't if you post something...bad business decision on their part...!

Capital Heat is a class company. We were having serious and continuous problems with our heating system and they - lead by owner John B - stepped up and resolved all our issues. They didn’t have to do what they did. Companies today rarely do the right thing and are constantly about their bottom line but in our case Capital Heat managers and ownership fully listened to our concerns and responded quickly and very thoroughly and demonstrated they're about a lot more than just revenue. We were loyal customers of Capital Heat prior to this incident and our loyalty has only increased as a result of this latest interaction. I fully recommend Capital Heat.

Capital Heat is prompt, professional and respond quickly. They have provided excellent service to our entire apartment complex and our home for many years. I would recommend them without reservation.

A+ service from the day Rick came too look at my old heating and cooling system till the day Chris came for installation everyone at Capital is very friendly and professional and before i choose Capital heat i called all the major heating companies in buffalo and for the same model of furnace and ac capital was the lowest price so don’t waste your time calling other company’s.
I would highly recommend them to everyone i know

Great customer service! They were prompt, polite and knowledgeable. We had a generator installed and the team was organized and performed the installation with ease.

Very good people to do business with, Very professional. I would highly recommend Capital Heat to anyone..Thanks for the Great service.

Today, 4/27/2018, my Lennox central air conditioning was installed. The Lennox furnace had been installed late last year, but we waited until spring to have the central air installed. The lead installer was Chris, and he was assisted by Rich (from the service department). Both men were very knowledgeable, super NEAT in their work, and all around nice guys. They patiently took me on a walk-thru of the installation, from the "hook up" that took place in my basement to the condenser unit that was installed outdoors in my backyard. They took the time to explain proper maintenance of the outdoor condenser unit, and when finished outdoors we proceeded to the thermostat indoors so that they could demonstrate proper use of the new a/c unit. BRAVO! An excellent installation by an excellent team at Capital Heat. Highly recommend to family and friends.