Authorized Heating Inc.

After pricing around, I am extremely happy I chose this company for my hot water and boiler needs. There was plenty of price gouging and false promises made by their competitors. Competent and knowledgeable technicians. Strongly recommend.

They did a Great Job. Called to Confirm, Came on Time, No Nonsense. I Highly Recommend this Company. I will definitely use them from now on For any Plumbing Needs.

Courteous and professional worker..Rob 👌

Came out same day, professional and treated me, a woman, with respect. Explained what he was doing, what the problem with the pool heater was and how to maintain. Plus their pricing was awesome...I didn't feel taken advantage of! Thank you!

I would’ve given them 5 stars but they left this large, obnoxious pink sticker advertising their company on my water heater without asking. It’ll have to be scraped off with a razor. They need to understand that is never an acceptable thing to do.

Very bad technology! I was pay money call they people check and repair the hot water heater, they people just tell me change the parts, but it did not solve the problem, when I asked them again to check whether they could solve the problem,they told me that the money they paid before helped us to change the parts , so they had to pay again for the inspection 👎

BEWARE!! BUNCH OF CROOKS! DO NOT USE AUTHORIZED HEATING 5014 16th ave brooklyn, ny 11204

back story, i work maintenance in a large building that has two decent sized AO smith water heaters for domestic hot water. these units are around 2 years old. one boiler had an error for no flow and would not run. called AO smith to have an authorized repair shop come take a look at it. the closest "start up shop that knows these boilers inside and out" was authorized heating in brooklyn ny, we are just over the border in NJ. when the "service tech" arrived to look at our problem, he showed up with basically NO tools and i didnt see him bring a multimeter to troubleshoot what seemingly could be an electrical issue. the tech looked on the display for the code, may have verified the pump wasnt running (not by any other means than feeling it to see if it was running/no diag). not to mention when the tech tried to close a ball valve he mangled the shaft when using a pipe wrench when it was hard to close, and damaging it in the process. his final diagnosis was that we needed to replace the pump at the cost of $3500.00 (the pump cost us $1200.00 and took us 10 minutes to replace as we have on site plumber and mechanics). To our surprise, THE PUMP DID NOT FIX THE ISSUE! the same problem existed. It took me 5 minutes of looking inside the heater door to see that a circuit board had been damaged and burned. We replaced the board and relay ourselves and the boiler is fixed. The total repair cost us $200-300. We now have anew pump and one for a spare, and a person who has never seen an AO smith boiler in his life fixed the issue when the experts could not (really they just wanted to gouge us for the $500 service call and $3500 for a pump that wasnt needed).

when we called the owner MARK to bring this issue to his attention, he started making excuses and getting loud on the phone with myself. One positive is that he did refund the service fee, like im sure he has had to do in the past with other customers.

Super responsive, knowledgable, problem-solving attitude. No interest in wasting time, honest, and effective. I had a lingering problem with my condensing boiler and, after various others charged me while attempting to fix the problem, these guys got it right away.

Great Job by Great guys. They answered my call with a quick call back. They came when they said they would. Their work was clean, and quick. I will use them again and recommend them to everyone. Thanks again.

Great service, great price no surprises when they were done and haven't had any problems since.
Update 2 years later-
Just had a routine service on my heater to make sure everything was working right and was very polite and answered all my question.