Aire Serv of Southern New Mexico

Jeff is the best. Knowledgeable and courteous.

This was the first time I ever used this business. The service technician seemed very knowledgeable, let me know exactly what he thought was wrong with our system and how he was going to fix it. Our AC is running normally again. I would not hesitate to use air serv or to recommend them to someone else.

Over the years, this company has provided excellent service. When my A/C stopped working this time, it was taken care of on the same day. Important in the southwest temperatures.

AireServ installed the HVAC system in my new house two years ago, with a five year warranty. When a refrigerant leak was recently found, they would not warrant their own labor ie a poor brazing connection on the refrigerant line. They wanted a very high price just to find the leak and who knows how much to do the repair. I therefore used another firm to find the leak and do the repair. It seemed that AireServ would only warrant parts that they could get reimbursed for from the manufacturer. I would have given them zero stars if that was possible.

I do not know anything about system maintenance but I believe Joshua the maintenance guy to be an honest man which in today's world is very few this is what I liked about Aire Serv.

Very friendly, professional and thorough service! Mike even programmed the thermostat for us! 👍🙂

Tech was prompt, courteous, professional, thorough, explained everything he did as well as what he did/did not find. Then, asked if we had any questions. Excellent service. Thank you.

Contacted these guys after looking at their website, to check out a poorly functioning a/c system. They communicated when they were on the way and arrived exactly on time.
Tech was totally professional, friendly, and very knowledgeable. Diagnosed the problem, got me going within 30 minutes.
The only downside is the Freon is expensive but that is somewhat market-driven.
Cost was $371 for diagnosing the problem and adding two pounds of Freon. Overall very pleased with the service and the cost wasn’t totally unexpected.
Definitely will continue using these guys for future HVAC needs!

Mr. Edgar Bonila was on time and very professional. He didn't mind answering my questions and was willing to go the extra mile to test and check my furnace to get it fixed! Amazing customer service.

Julio Ordoz was very cordial, respectful and completed the job quickly and efficiently. He explained every thing and we respected his knowledge with making the necessary repairs.