Albuquerque Plumbing, Heating & Cooling

We are very impressed with Albuquerque Plumbing. We appreciated the ease and efficiency of scheduling the appointment, the use of technology to not only confirm the appointment but to provide information about the technician, and the excellence of the work performed by Daniel Hartford. Daniel quickly diagnosed the problem, had the parts to fix it on his truck, made the repair, and cleaned-up the work area nicely. He is a customer service focused professional. All in all, a very good experience!

Justin and Kevin were super. On time, worked steadily, did not make a mess. Overcame some obstacles left from the old furnace installed in 1987, and fixed them right away. Explained what they were doing, while I kept asking questions since it had been so long since the last furnace installation. I would use them and ABQ Plumbing & Heating again.

Chris D came out within hours of our call and got our electrical working. He is professional, knowledgeable, courteous and prompt. It was the day after a holiday and most other electrical businesses were closed. Albuquerque Plumbing Heating and Cooling were there for us. We are grateful to them and Chris D!

Abib did a great job diagnosing my issue and rewiring outside the house to get my new swamp cooler running correctly.

It has taken 4 plumbing technicians on 4 separate visits to install a new bathroom vanity with sinks and faucets. The second tech switched the hot and cold water the 3rd technician fixed the hot and cold water hookup and found a large puddle of water from a leak and now I have water damage on my brand new bathroom vanity. It has cost me $2200 for this company to install and damage my new vanity. The ONLY technician that took his time to fix the leak was Joseph Walker. He made sure everything was done and no leaks detected before he left. I will NEVER use or recommend this company again.

Excellent, efficient, accurate work. I give Chris the highest rating for the electrical work he did for us. We are never disappointed with Albuquerque Plumbing Heating and Cooling and Chris just reinforced our opinion.

Greg and Kevin were prompt, professional, friendly, and fast! We will use Albuquerque Plumbing, Heating, and Cooling for all of our needs in the future. Absolutely the best experience we've had with plumbers ever!

Had to use them again and I can not speak highly enough of this company! They are the best in town!

Albuquerque Plumbing , Heating & Cooling has some hazardous drivers! On May 16, 2023 when driving north of Osuna, around 2:15 in the afternoon, on Jefferson, and turning east on to Ellison, one of their vans, driving southbound on Jefferson, cut in front of me ( even though I had right of way coming from the south) nearly causing an accident. The Van's license plate # is 28945LA, (V76 lower right corner of the van) per the photo that was taken. I would never use a business with drivers so aggressive & dangerous! I have been in hit 4 times by dirvers like this person in this city!!!

Had a weekend emergency on a Saturday. It took until Sunday morning for an emergency plumber to come out. Emergency calls are quite pricey. I’ve used ABQ Plumbing before and they’re very customer service friendly. You can tell they really want you to be happy.

Robert called before he arrived and arrived on time, after scheduling the appointment before 8AM, he arrived around 8:27AM, very impressive response from scheduling and the service tech. He tried his 6-foot snake, after I mentioned my 3-foot snake didn't clear the clog. He was unsuccessful, so he tried using the cleanout, which didn't work, so he used a camera to find a root intrusion, in the flange, from my toilet to the main sewer line. He had to remove the toilet and use the machine to clear the line. After clearing the line, he confirmed the line was clear, including adding toilet paper, to make sure the paper could pass the root intrusion. I appreciated frequent updates with every troubleshooting step. He provided a rough estimate of $2500 to break the foundation and replace the flange, to prevent repeat root intrusion. [UPDATE] Within 24 hours my shower pan failed to drain and the toilet in the same bathroom stopped draining, however the next morning, both were working ok. I called to document in my profile.
[7/5/23 UPDATE] Same toilet, same symptoms, over 100-degree heat and a >30-foot tree roots searching out water appear to have infiltrated the sewer drain again. I managed to clear the blockage with my own auger, however the toilet was still not flushing properly. I called and learned they have aligned their previous $75 clogged toilet rate to their $135 drain service rate, which is still less than the competition. They were able to schedule an appointment for the same afternoon. Greg arrived with trainee Jaylynn. Both were professional, providing frequent troubleshooting updates and finished exactly 1HR from arrival time. They repeated the same auger attempt and realized the blockage was clear from the toilet side, as the water would drain, still not flushing correctly. They used the 80-foot snake, from the sewer clean out and the toilet still wasn't flushing properly. Greg diagnosed the problem as the dual-flush mechanism and suggested replacing it, $10 parts, although they charge $129 for the labor, so suggested replacing the 12-year-old toilet or the part. I really appreciated not being upsold to additional services, nor spending more time than necessary to provide the advice. I will continue to use and recommend this company.