Carrano Air HVAC Contractors, Inc

Last year my sister-in-law needed to replace her AC/furnace system. My husband is a retired HVAC service man so he met with her and 3 HVAC companies. He recommended Carrano. This year when we needed to replace our system my husband only called Carrano because based on the work that was done and my sister-in-law's satisfaction he thought we talk to them first. Meeting with their salesman Herb, the same person my husband met last year, we were both pleased with his professionalism and honesty. We contracted Carrano. The two men that came to install the unit were on-time, very pleasant, and protected our flooring before starting any work then cleaned up everything when they finished in only 8 hours.

For some reason my heating unit would not go on last night, tried everything, figured a fuse might have blown, I called Carrano Air, they replaced my circuit board back in February, they did a good job with that. I called their phone number last night at 9:45pm, figured I would leave a message, a calling service answered, took down my information, someone from Carrano actually called me at 10:30PM, so fast, they got someone to my place today, heating fixed. Thank you so much

In the times of COVID it’s so hard when you need a new AC unit, Ryki was fantastic and made me feel so comfortable with my 3 children under 3 in the house. His thoughtfulness, attention to detail and dedication to getting us the best product for our family will forever be appreciated. Highly recommend going with this company!

Carrano Air Contracting has been a great help in maintaining our Air Conditioning system for our household. They come out when scheduled, courteous, and experienced technicians check and fix the HVAC systems, whichever you contract for. The business staff in the office is always courteous and always emails my appointments as well as have the technician call before he comes. I would be glad to recommend Carrano Air Contracting, Inc. in Dayton, NJ to maintain and take care of your HVAC systems.

Our AC/Heat unit broke and we needed to get a new one back in November (2014). It has been heating our home beautifully and we have been very pleased. Last week we received a phone call from a coordinator in their office telling us they would like to come out for a spring startup. We never even thought about how well the AC would work since we had not used it since our installation was in November. The woman on the phone was very pleasant and my husband and I were very pleased that they reached out to us to schedule the service on their own at no charge to us. We are very pleased with our experience with Carrano Air.

Needed to have my boiler serviced. All around great company! The tech showed up on time and did a great job. The representative I talked to on the phone was very professional, answered all of my questions, and the scheduling was very easy. I will definitely use them again.

Purchased a new AC and AH unit from them. Come to find out they cracked the condensation reservoir. They claim it will not be covered under warranty because it was cracked in 2 spots and that its from a sudden impact. This reservoir was cracked when installed and they are not taking responsibility. Initial call to the service manager, he said that the part will not be covered under warranty. I asked for the manufacturers information so I could contact them. An hour later, all of a sudden, he says that he was able to "pull some strings" and got the manufacturer to cover the part but not the labor (of course!!!). Also I was told that if the part was covered under warranty, then no charges. But after the service man came and inspected, he asked for payment. I asked for what and he said, didn't they tell you about the $90 service call charge? No one ever mentioned anything about a charge to come check out a warranty issue. This company is very shady and I DO NOT SUGGEST any one to use them. Use a more trustworthy provider!!!!!!

We used Carrano Air to repair our AC unit. They were professional and mindful of health concerns around the pandemic. A service tech was sent out promptly and was able to fix our problem quickly.

Very nice people to work with. Extremely professional, honest, and reliable. Their expertise is evident. They take their time to diagnose the problems rather than doing a superficial job or putting ‘band-aids’. Their customer service is stellar too. Efficient, prompt, and responsive.

Casey always shows up on time. He carries himself in s professional manner. He is dedicated to the health and safety of our staff. Maintenance is performed correctly or not at all, he will not do a job that he feels could be a danger to the health and well-being of the personnel under my care. I have only been a Corrano HVAC customer for three months but with the dedication to duty exemplified by Casey, Alicia and the rest of the staff that I have been in contact with, we are in for a long relationship with Corrano.