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Amenities

  • Wheelchair accessible entrance

Carrano Air HVAC Contractors, Inc Reviews - 100

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Anthony Ciaccio

I called Carrano Air to come out to my home because my compressor was not running. The tech who came to my home was ontime, knowledgeable and polite. The problem ended up being a simple broken wire that was causing the compressor to not come on. The tech was very honest and could have told me the compressor needed to be replaced instead of a simple fix. Great company and i would highly recommend them to everyone i know. If you want a honest, reasonability priced company you have to call Carrano!

Xue Sha

The company sent high quality experience customer service members to home for a free evaluation of the issues. Based on the assessments, they worked together with the company technical expert to make a proposal for a solution. I was fully convinced by their proposal and felt strongly that the company and their customer service members worked for the best interest of their customers. After I accepted the proposal and signed the contract, the company sent the technician along with two other team members to my home for modifying of the existing HVCA system and installing of the new Air purifying system. They did very thorough and high quality job and kept surrounding area neat and clean. At the end, the technician and other team members provided clear explanation of the newly installed system and hand-on instruction on how to replace the air filters. I had wonderful experience in having this company to fix the problems I had for my HVAC and air cleaning systems. I will use this company for future HVAC-maintenance and recommend to all my friends and neighbors to use this company for any issues related to the HVAC and heating/ac systems.

Robert Matthews

Carrano installed a new HVAC system for me. When I called them 3 years later for service the would not respond. They had closed their Sussex County office and wanted no part of my business. When you sell someone a whole new system you should support them even if it means a few more minuted traveling. I was never a Home Depot customer. I contracted for my new HVAC system directly with Carrano and Carrano did service my unit after installation. Mr. Carrano's answer is a bald face lie!

Ron Shovlin

I own a small business and I really appreciate quality people. Dealing with Ryki has been amazing. He clearly has the experience and knowledge to help his customers. Communication is key and he was always available and picked up the phone. Their service department is equally as responsive. I highly recommend them to anyone in need. Thanks again and Cheers.

Chris Lande

Not just good. Great service! I used Carrano Air HVAC Contractors, Inc. to not only install my system, but service my system on more than one occasion over the 10 years since installation. I was and still am extremely satisfied.

john santapietro

I've been with Carrano form the time that Steve started his business. I was impressed by his knowledge and professionalism. He mapped out a plan to convert my previous house to gas and completed the job with a minimum of disruption. I have the team now doing maintenance on my new home and, as always, I am completely satisfied with the results. Carrono is highly recommended.

Nicole Krupinski

I called Carrano to fix my air conditioner , technician came, was very knowledgeable, price was great. I would def recommend them to anyone.

Catherine Delbridge

My AC system was installed eight years ago. I have paperwork that says I should have a 10 parts warranty. I recently needed a major repair; as a result, I learned that the units were never registered. I contacted two dealers for repair estimates. The original dealer (Carrano) told me they would do me a favor by honoring my warranty and not charging for the part; only labor. Another dealer gave an estimate for both labor and part. The ironic thing is the second dealer’s price was less than Carrano’s; by hundreds. In addition, the second dealer provided window units while I waited for the parts. I can’t say enough about how disappointed I am with their customer service.

Barbara Mannino

A superior HVAC system is a huge contributor to good health. That's why it's imperative that we choose a service provider whom we can count on to install an outstanding product and be responsive and thorough when it's time for maintenance and/or repair. Carrano Air HVAC Contractors fits these requirements to a T-ee! As a one-of-a-kind-in-the-area distributor for Daikin, Carrano gives its customers a top-of-the-line unit that automatically adjusts to the external and internal temperatures around and inside of our homes. Plus, the price is right and so is the the service! For an expert vendor you will like and trust, look no farther than Carrano!

DENISE CREEKMUR

The last week or so has been really hot and humid so of course my AC goes out. I called Carrano Air and their service guy Kareem came out to me that same day. He informed me of my problem and got me up and running. My system was 17 years old so I meet with sales rep Herb who was very knowledgeable. I purchased a new system and Pete and the install team were very neat and did a great job.

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