On Time installed a new hvac system for us. Very knowledgeable and professional. They went out of their way to solve a unique problem for us. Would highly recommend.
Update, July 2022. Anthony was able to solve a problem for us over the phone. Great guy! Great service!
Would highly recommend On Time. Recently needed to update two units, on time came out polite and punctual. Pricing is fair for services and offers rendered. All the best of a big time hvac company but local and personable.
Staff conducts work seriously and quickly. Friendly all around, a real pleasure to do business with.
My experience with this company has been really frustrating. I put a deposit down for an install. They came out within 48 hours which was great, but the brand new unit they brought with them had a dented top. After the install my breaker kept tripping. I had them come out twice more to take a look and they advised me to get an electrician in. Did that and the electrician believes the hot and ground wires were arcing in the disconnect but he ran a whole new wire anyway. Wait a week to make sure everything works and call up to pay my balance only to find out they already charged my card even before their last service call to my place. In the end I have a working system, but would I ever use them again? absolutely not.
I will never use this company again, our water heater had stopped working so we called to have someone come check it out. We are new to this home and our water heater is also only two years old. They come and check and tell us we need a part that’s going to cost $868. The electric gas value , I’m shocked because I could get a brand new water heater for that price. We are in panic mode with this virus so we have him do it anyway, by the next day we realize it’s leaking gas and water. So we call them back up and someone else comes and had to change a another part and fix the gas leak the previous guys didn’t fix properly. He also left the temperature down and our water to our washer off we had to fix ourselves. At this point I’m very annoyed and we also bring up that shouldn’t this part be under warranty and he says actually yes, so I have to call and basically argue with the assistant over the phone. The first worker calls me and says he will send us a check for the part since it was infact under warranty. I wait two weeks for a check and only received $200 back. So an hour or maybe two worth of work was $800!? So I message him and tell him I am confused about this and he just says there flat rate is 600$... So for you to come change one part, and not even do the job correctly we got charged 600$!?! Don’t use this company.
They replaced our furnace (after the owner came out a year before, on a weekend, and fixed our very old furnace for a very reasonable fee) with a new furnace/water heater combo. The workers were always on time, polite, communicative, kept our home clean, and they did a fantastic job. We will definitely stay with them for any future needs.
We called with an emergency on a Saturday and they arrived within an hour. Very efficient, they knew exactly what needed to be done and had it done quickly. Josh was very personable and professional. We wouldn't use anyone else!
Diane Linck
On Time installed a new hvac system for us. Very knowledgeable and professional. They went out of their way to solve a unique problem for us. Would highly recommend.
Update, July 2022. Anthony was able to solve a problem for us over the phone. Great guy! Great service!
lolbeartanks
Would highly recommend On Time. Recently needed to update two units, on time came out polite and punctual. Pricing is fair for services and offers rendered. All the best of a big time hvac company but local and personable.
Staff conducts work seriously and quickly. Friendly all around, a real pleasure to do business with.
Stephanie Baginski
Excellent friendly service. Prompt technicians
Lew Caldwell
Simple check and fix of a UV light air purification unit
Peter Babinski
My experience with this company has been really frustrating. I put a deposit down for an install. They came out within 48 hours which was great, but the brand new unit they brought with them had a dented top. After the install my breaker kept tripping. I had them come out twice more to take a look and they advised me to get an electrician in. Did that and the electrician believes the hot and ground wires were arcing in the disconnect but he ran a whole new wire anyway. Wait a week to make sure everything works and call up to pay my balance only to find out they already charged my card even before their last service call to my place. In the end I have a working system, but would I ever use them again? absolutely not.
Carly Jackson
I will never use this company again, our water heater had stopped working so we called to have someone come check it out. We are new to this home and our water heater is also only two years old. They come and check and tell us we need a part that’s going to cost $868. The electric gas value , I’m shocked because I could get a brand new water heater for that price. We are in panic mode with this virus so we have him do it anyway, by the next day we realize it’s leaking gas and water. So we call them back up and someone else comes and had to change a another part and fix the gas leak the previous guys didn’t fix properly. He also left the temperature down and our water to our washer off we had to fix ourselves. At this point I’m very annoyed and we also bring up that shouldn’t this part be under warranty and he says actually yes, so I have to call and basically argue with the assistant over the phone. The first worker calls me and says he will send us a check for the part since it was infact under warranty. I wait two weeks for a check and only received $200 back. So an hour or maybe two worth of work was $800!? So I message him and tell him I am confused about this and he just says there flat rate is 600$... So for you to come change one part, and not even do the job correctly we got charged 600$!?! Don’t use this company.
Erica Johnson
They replaced our furnace (after the owner came out a year before, on a weekend, and fixed our very old furnace for a very reasonable fee) with a new furnace/water heater combo. The workers were always on time, polite, communicative, kept our home clean, and they did a fantastic job. We will definitely stay with them for any future needs.
Eric Wagg
Mel was a fantastic technician
Jessica Dillon
Great service! Quick and professional.
Natalie Winsor
We called with an emergency on a Saturday and they arrived within an hour. Very efficient, they knew exactly what needed to be done and had it done quickly. Josh was very personable and professional. We wouldn't use anyone else!