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One Hour Heating & Air Conditioning Reviews - 49

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Rebecca Mckinnon

I would highly recommend One Hour. My AC went out at 4:45pm yesterday afternoon and they were at my door this morning at 9am! The technician Dave was so nice and knowledgeable. He explained the likely causes and prepared me for the outcomes depending on what he found. I needed two new parts and he replaced my filters which were in really bad shape. Pricing seemed reasonable though I have nothing to compare it to. I will absolutely call these guys again whenever I need any kind of heating or cooling service.

Mary

One Hour Heating and Air performed the installation of a Viessmann heating system which was a replacement of an old boiler. The installation was complicated and the crew was fantastic and performed a wonderful job and am very happy with the unit. In addition to the heating installation and maintenance package for two years, they have included maintenance of our existing air-conditioning system. Ken, the owner, Doug, the installer, and Dave the service and maintenance tech have all been fantastic. I couldn’t be happier with One Hour Heating and Air Midland Park, and I strongly recommend their services.

Rosemary D

We have been working with One Hour for the past 5 years and we have always had great response from them when we needed something. Our yearly services for heating and air conditioning have always been excellent. Highly recommend this company, the technician Kenn very professional as well.

Danielle Sandler

I’ve used One Hour for years. I really like their service and professionalism. Kevin just came today for an emergency service because my A/C wasn’t working. He was so knowledgeable and friendly. He had initially installed the unit 7 years ago. I highly recommend the service plan where you pay monthly but they prioritize you for emergencies and service calls and you get a discount on parts/labor. I’ve been very happy with them.

mohannad zindaki

I had my ac installed in March and I couldn’t be happier with the service, cleanliness, and professionalism i received. I had an issue in June and Kenny was sent to look into it (turned out to be nothing) and he was excellent and very nice. Highly recommend one hour ac! Won’t use anyone else from now on! Thanks guys!

wes smith

I had an issue with my thermostat and tried to replace it myself. I got 90% of the job done, but was hung up with a simple problem to resolve. Dave came by and quickly figured out the issue and explained to me what I had missed. I had my thermostat fixed promptly and Dave even got me a discount on the charge for the visit, since I had the job almost done but was missing one minor thing. Thanks for the help!!!

Anthony Palumbo

I've been doing business with Ken and One Hour Heating & A.C. since 2008 from install to servicing and I'm always satisfied by their work, value and integrity. You never have to worry about being sold anything you don't need here, just hood old fashioned honesty and quality

Diane Cebulski

Ken and the crew from One Hour Air are absolutely the best!!!! We live in an old Craftsman style house with very small attic spaces and crazy ceiling angles on the second floor. We had several companies come to give us estimates for central air and some even literally laughed in our faces, saying it was not possible to install central air in our house. Others were afraid to even try and admitted it while willingly walking away from the job. But not Ken! Ken immediately knew it could be done, it would just take time and patience. He appreciated our charming little house for exactly what it was. The installation tech, also named Ken, crawled in and out of every tiny ceiling space for over a week to get ducts in every room in the house. He even came back multiple times to re-balance the system and add additional ducts as we learned how the system would perform in the extreme heat of it's first summer in action. All was included in the original price, which was an excellent price to begin with. Ken even came back now that we are renovating the kitchen to re-arrange the ducts in the new open concept space. This is all not to mention that they don't leave a single speck of dirt in the house when they work. They lay out drop cloths everywhere they will be walking and basically never even step on our floors. If you need a new central air install or any kind of heating or cooling service these are 100% your guys!!! Can't recommend them enough!

Anthony Georgi

I was a fussy customer as I wanted a particular brand of gas boiler to replace my late 1960s sorely inefficient oil boiler in a home I recently purchased. I did my due-diligence researching different systems and contractors for a year. I was referred to One Hour Air by the boiler manufacturer.
Ken went above and beyond to meet my needs. He was willing to travel to Central, NJ as I'm out of his immediate service area. Next, I asked him to team up with an air sealing and insulation contractor as the home sorely needed this too and bundle the job together so I could qualify for PSE&G rebates. I put the two of them in touch, they both took a liking to each other, and they are now able to offer this service to their customer base.
Ken's crews were organized, efficient, and they did a clean job.
The boiler has been installed for a little over a month and so far so good. I'd recommend Ken and his team to anyone in need of HVAC work.

Helaine Wohl

This company installed my air conditioning unit several years ago.
Today was a scheduled yearly maintenance. The gentleman was on time, efficient and neat. Very professional. I am extremely happy with this company.

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