Allan and Josh were great!!! Prompt, friendly and professional. Got my appointment within 4 days of calling. Customer service was so nice on the phone too. Price was 1/2 of what a large chain was charging. Super local company to call and support. Will definitely be using them for all of my HVAC needs. Highly recommend them.
We recently had a Lennox gas furnace installed by Joyce Cooling & Heating's CJ Steinbrecher, who did a timely and great job. His impressive knowledge, attention to detail, and organization made the installation process smooth and easy to communicate with. CJ and his apprentice A.J. were respectful of our home, ensuring the area remained clean throughout the installation. CJ was always available to answer our questions, considerate with chemicals, and provided us with courteous service and instructions on how to properly maintain the furnace. We would like to thank Jason, a Comfort Adviser from sales, for his excellent recommendations and follow-up before the installation, informing us of the promotion to receive a significant amount of Costco Shop Card. We also recognize the efforts of Project Manager Bob, Warehouse Manager Eric, and installation helpers Tyren and Nate. Paperwork by Tina and a smooth payment and scheduling process by Kelsey also contributed to our positive experience. We highly recommend CJ Steinbrecher and the Joyce Cooling and Heating team for any HVAC needs."
NICK was so wonderful! He was patient and kind and answered all of our questions. Nick saw how nervous and upset we were, with no heat. He set up heaters on all 3 floors so that we would not freeze and so the pipes would not freeze and burst! He told us we need a new boiler and that he would have someone call us on Monday to schedule installation. He also gave me his phone number if I had questions. If you offer Employee of the week or month, Nick's your guy! Your company is so lucky to have Nick on staff! I assume you only hire the best, so I look forward to working with the installation crew. Thank you, Leslie Liakos
Simply amazing - Another HVAC company visited, told me my system was a loss and quoted me 16K - James showed up on time, very personable - I explained the problem, he walked over to my AC unit, pressed something and the unit kicked on - A bad capacitor and a bad pressure switch -James is honest, sincere and knew exactly what he was doing - James took the time to explain the issue and reviewed the rest of my system with me - I cannot recommend enough and have signed a Service Contract with Joyce for the future - Its rare to find people that want to fix your problem and not try to sell you something for no reason - So glad I found Joyce!
I found this company to be extremely professional, responsive and knowledgeable. I had a new central air unit, gas furnace and tankless water heater unit installed and they did a great job. Mike and Shawn were super knowledgeable. They knew everything about my old system as well as my new one and explained everything they were doing in a very detailed yet easy-to-understand way. It was honestly a pleasure. These guys did a great job and I highly recommend this company if you want fast and knowledgeable service.
Joyce Cooling and Heating replaced our water heater. Reasonable, up-front quote, no messing around, just a quick and efficient water heater replacement. They have earned their good reputation; we will be using them for future install and maintenance services.
Appreciate the overall thoroughness, professionalism, and quality of work. Patience in working through my questions and explaining in the level of detail needed to make the most informed decisions. Very good experience overall. Thank you.
From day one, Joyce and their team have been nothing but professional, considerate, and took pride in their work from start to finish! Open and immediate communication through the whole process. We recommend them to anyone!
frances donohue
The work was great. Everyone was professional. The work was accomplished quickly. Everything you want in technicians and a company
marie langendorf
Allan and Josh were great!!! Prompt, friendly and professional.
Got my appointment within 4 days of calling. Customer service was so nice on the phone too.
Price was 1/2 of what a large chain was charging.
Super local company to call and support.
Will definitely be using them for all of my HVAC needs.
Highly recommend them.
Yingchao He
We recently had a Lennox gas furnace installed by Joyce Cooling & Heating's CJ Steinbrecher, who did a timely and great job. His impressive knowledge, attention to detail, and organization made the installation process smooth and easy to communicate with. CJ and his apprentice A.J. were respectful of our home, ensuring the area remained clean throughout the installation. CJ was always available to answer our questions, considerate with chemicals, and provided us with courteous service and instructions on how to properly maintain the furnace.
We would like to thank Jason, a Comfort Adviser from sales, for his excellent recommendations and follow-up before the installation, informing us of the promotion to receive a significant amount of Costco Shop Card. We also recognize the efforts of Project Manager Bob, Warehouse Manager Eric, and installation helpers Tyren and Nate. Paperwork by Tina and a smooth payment and scheduling process by Kelsey also contributed to our positive experience. We highly recommend CJ Steinbrecher and the Joyce Cooling and Heating team for any HVAC needs."
Leslie Liakos
NICK was so wonderful! He was patient and kind and answered all of our questions. Nick saw how nervous and upset we were, with no heat. He set up heaters on all 3 floors so that we would not freeze and so the pipes would not freeze and burst! He told us we need a new boiler and that he would have someone call us on Monday to schedule installation. He also gave me his phone number if I had questions. If you offer Employee of the week or month, Nick's your guy! Your company is so lucky to have Nick on staff! I assume you only hire the best, so I look forward to working with the installation crew. Thank you, Leslie Liakos
Jeremy Berger
Simply amazing - Another HVAC company visited, told me my system was a loss and quoted me 16K - James showed up on time, very personable - I explained the problem, he walked over to my AC unit, pressed something and the unit kicked on - A bad capacitor and a bad pressure switch -James is honest, sincere and knew exactly what he was doing - James took the time to explain the issue and reviewed the rest of my system with me - I cannot recommend enough and have signed a Service Contract with Joyce for the future - Its rare to find people that want to fix your problem and not try to sell you something for no reason - So glad I found Joyce!
Joseph Vaskelionis
I found this company to be extremely professional, responsive and knowledgeable. I had a new central air unit, gas furnace and tankless water heater unit installed and they did a great job. Mike and Shawn were super knowledgeable. They knew everything about my old system as well as my new one and explained everything they were doing in a very detailed yet easy-to-understand way. It was honestly a pleasure. These guys did a great job and I highly recommend this company if you want fast and knowledgeable service.
Richard Jorgenson
Joyce Cooling and Heating replaced our water heater. Reasonable, up-front quote, no messing around, just a quick and efficient water heater replacement. They have earned their good reputation; we will be using them for future install and maintenance services.
Chris Danette
Appreciate the overall thoroughness, professionalism, and quality of work. Patience in working through my questions and explaining in the level of detail needed to make the most informed decisions. Very good experience overall. Thank you.
Jeremy Bernier
From day one, Joyce and their team have been nothing but professional, considerate, and took pride in their work from start to finish! Open and immediate communication through the whole process. We recommend them to anyone!
Laura Parrish
Nick did a great job. He also communicates well and answered all questions I had, which I very much appreciate.