Townsend Energy

Apparently ML HALLE didn't care enough to let me know they changed. I've been with them for many years and not one notice of name change, pricing, and how now they send you the bill now?? I think I'm going to move on. There's no personalized service anymore!! So sad

Just switched to Halle, wish I had dinner it years ago, great customer service, the driver was polite and a pleasure to interact with. Well run company!!

Rescued from a low tank (and Fred Fuller) on Sunday, January 5, 2014 and we've been satisfied customers ever since.

Mike, the technician that came to perform our Safety Check, was very thorough and informative. He took the time to explain what he was doing and why. He spent time answering our questions and even gave us advice on how to get the most out of our Fireplace Log set.

A top-notch experience with Townsend Energy. The technician was able to get to me the same day I called for service, during a snow storm. Mike Welch was professional, personable and knowledgeable. He diagnosed the problem quickly and had the parts to fix the issue in this service van. Took the time to explain to me what had failed and how the safety functions worked properly. Got the unit back up in running within the hour, paying attention to detail along the way.

Vinny, was polite and thorough. He arrived on time, remembered servicing the boiler last year. He explained what he had done, and made suggestions on things to be aware of on our particular heating plant. I'll ask for him next year.

Brian made an emergency call for no heat at our house on one of the coldest nights so far this winter. He quickly diagnosed the issue and had us back to making heat in less than 20 minutes. Great all around tech and he goes the extra mile every time.

Lost our boiler Friday, filled out a Townsend inquiry Sat. night, was called back shortly after hitting "send" by Jim Townsend. Met the next day (a Sunday morning) with Brian. New system by Tuesday afternoon. Absolutely amazing follow-through, consideration, and service. I had been told I was looking at over a week with no heat. Townsend really came through for us. Many, many thanks.

We have been using Halle oil for 16 years and would recommend them to any one. The service is wonderful. The customer service staff a real person (hi Lena) who answers the phone and goes out the way to help you. We had another local company do our service for awhile and we felt we were getting ripped off, every visit was $600. Not Halle, they will not sell you something just to sell it. Honest. Reliable. Friendly. Honey, just call Halle.

Tony was very very thorough
He did a full inspection and explained why and how he was doing what he did Great service!