Drivers a extremely rude . They block public roads so vehicles are unable to get through . There office people are of absolutely no use. Cars having to turn around almost leading to multiple accidents on a tiny road .
I have NEVER in my life dealt with a more difficult oil company. The customer service is atrocious and argumentative. The woman who answers the phone is much less than helpful and challenges you at the drop of a hat. I am not even a customer of theirs nor would I ever be. I am also working towards establishing my mother in law (who is elderly and without heat) with a more understanding and accommodating oil company. Entirely disgusted and will also be filing a report with the BBB. This company should be ashamed of themselves.
Great service!! Mr. Mike Welch of Townsend energy was fantastic at taking care of my oil burner when it stopped working this was at 100am on the coldest day since last winter, he was very knowledgeable and also very pleasant to talk with. I hope Townsend Energy gives hima big thank you from my wife and I. (Maybe a raise might be in order for him...) Good job Townsend Energy and Mike Welch for keeping our family warm.... best regards, Ray Hagen
Makayla
Drivers a extremely rude . They block public roads so vehicles are unable to get through . There office people are of absolutely no use. Cars having to turn around almost leading to multiple accidents on a tiny road .
Barbara B Worley
Always been very happy with Townsend Energy/Federal Heat. Staff is personable and knowledgeable. And thorough.
Bill Clinton
This company is awful. Don’t do business with them or they’ll Pee in your driveway
DEBBIE LEIGHTON
This is where I get my oil from not too bad
Angela Dichard
I have NEVER in my life dealt with a more difficult oil company. The customer service is atrocious and argumentative. The woman who answers the phone is much less than helpful and challenges you at the drop of a hat. I am not even a customer of theirs nor would I ever be. I am also working towards establishing my mother in law (who is elderly and without heat) with a more understanding and accommodating oil company. Entirely disgusted and will also be filing a report with the BBB. This company should be ashamed of themselves.
Kathy Frontiero
Vinny, is a Professional, does great work, very pleasant to work with.
Ray Hagen
Great service!! Mr. Mike Welch of Townsend energy was fantastic at taking care of my oil burner when it stopped working this was at 100am on the coldest day since last winter, he was very knowledgeable and also very pleasant to talk with. I hope Townsend Energy gives hima big thank you from my wife and I. (Maybe a raise might be in order for him...) Good job Townsend Energy and Mike Welch for keeping our family warm.... best regards, Ray Hagen
Bradley Bissell
Arrived on time and were extremely helpful.
Theresa Saideh
He was professional and courteous, arrived quickly & explained the repair very well
Carol Ring
He was knowledgable and helpful. A personable guy.