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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Appliance Parts Center Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Dominic Guerin

Came in completely unsure what I needed but was quickly greeted and taken care of by Jonathon. Hands down the best customer service I’ve ever received. He was extremely knowledgeable and helpful. Made sure I had everything I needed they had the parts in stock answered all my questions, went completely above and beyond, and left me feeling a lot more confident than when I walked in! Highly highly recommend these guys and their slogan is spot on. Real help real people!

Kenneth Hodges

Great service recommend for all your needs see j.r

Thomas Bautista

Really a fantastic place. Of course my central a/c decided to die on one of the first really hot days (today) after some quick troubleshooting I realized the condenser fan and run cap were most likely dead. I grabbed the fan assembly and cap an ran over to the first place I found on Google which was APC. I am so glad I did, not only did they confirm the issue but they had the parts I needed, assembled them, and gave me a crash course on the install. So what I thought was going to be a long wait for a repairman and a higher dollar repair i fixed myself for ~$150 with about 1.5hrs without a/c.

Fantastic over the counter service you rarely see now a days. Unfortunately I dont recall the names of the 2 people that helped me but one was a younger guy that was recently hired. Did a great job, thank you!

Sherry Trujillo

Thanks to Mr. Don and crew for coming out to fix my air conditioner. Called in morning when I realized my air was running all night but the house was still 79 degrees. Service person came out by 1pm. Took a look and ran his equipment to see what was wrong. Within 30 minutes, air was cooling again and we were back in business for a very reasonable cost. Every time we are having an issue with any of our appliances, we call Mr. Don and it’s taken care of. We appreciate the crew at the APC.

William Fravel

AC went out. Went on my roof and found a bad capacitor. Took a picture and went to Appliance Parts Center. I showed the salesman and within 60 seconds he had a matching part in hand and I was out the door. It's hard to find a place these days that knock it out of the park. I will be replacing other parts on the AC in the fall and look forward to going back.

Kevin Sypolt

Wow. New to the area this company is amazing. I wish all businesses operated like they do. Simply amazing. The service crew that came to my house could not have been better I cannot recommend them enough!!!!

Matthew Corbin

This place saved me a lot of heart ache and money. I explained the problem and Erik hooked me up. Not only that, he also showed me videos on how to do it and told me to call for a follow up to make sure it worked. Also, I told Paul I’d mention him. Flawlessly executed my return for parts I didn’t need.

Beth Blackwood

We are long time satisfied customers of the parts department. For the first time, we used the appliance repair service. Everything was excellent from scheduling, a follow-up reminder call, technician called to advise arrival and service. All of it was 5 stars! Ice dispenser repair complete.

Erica Otto

Came home to my air handling unit making a huge racket. It was my blower motor gone bad. I was able to pull it out by myself but couldn't locate a motor at any of the usual places. Google looking for furnace blower motors in Las Vegas and this place popped up!! Called to make sure they were open because the A/C and things only break on Holidays, and yes they were and only 15 minutes from the house. Went into the store with my old motor and of course it's a different size but they got me set up with one that would fit my unit, even set up the wiring harness and walked me through changing the fan directions if needed. Overall one of the best customer service and sales experience I have experienced in my 20+ years in Vegas. Thank you Parts Team for getting me set up to succeed on my own repair!!

Sterling del Rey

I've been to APC three times over the last two weeks as I assisted my friend troubleshoot and fix her Air Conditioning. My friend water sprayed (cleaned) her coils, replaced one bad compressor capacitor, and replaced an overheating blower motor. And for kicks, she replaced the blower fan, tore out the old fiberglass insulation, lined it with new type insulation, and reinforced the enclosure body with self tapping screws. We got it done!

About APC, I said this to her son, "They're the most impressive company I've (53 y/o) ever come across." He (18 y/o) asked, "Why is that?" I replied, "Because they actually do what they say they're all about, a do-it-yourself parts center and they go the full 100 yards (%) to help you figure it out." Remarkably, they never once tried to veer us to using they're mobile technicians for home service.

Believe me, that is so different than the regular AC home service companies I've come across who come out and fix only the apparent and/or just try to up sell you and charge grandiose prices for easy to somewhat skilled work.

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