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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Appliance Parts Center Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
John Hawley

AC went out- Calling around all morning to purchase a replacement motor.. Appliance Parts Center was the only store I found that sold to the general public. From the conversation on the phone to me walking out with my purchase, I had the best customer service from all employees. Dr Don was great, he started to explain to me from step 1 to step 10 on how to go about replacing this. He even took time to make sure the motor shaft was the perfect length, put the correct wiring connectors on- Just great customer service. I recommend APC to anyone from DYI to professional. Thanks again- I have cold AC!!

Jonathan Polo

One of a kind, excellent, superb and of the most highest customer service A/C and appliance stores in the entire valley, maybe the world. And don’t even get me started on the efficient and knowledgeable technicians behind that counter...it’s simply UNIQUE. APC!!!

Alan Kenneth

Special thank you for assistance with my parts order. Excellent service!

Peter Maksymec

I had some HVAC problems this year. I'm not an expert, but I'm willing to try to fix things myself. I'm confident and successful because I get great help from the crew at Appliance Parts Center. They help me troubleshoot and walk me through likely fixes. They listen and help. And of course, Doctor Don is the best. They have been helping me for years and have saved me a lot of money. Thank you Appliance Parts Center on Eastern.

Melo Reola

I would like once again from the bottom of my heart to thank Dr. Don and his service crew at APC for fixing my AC/Heating until. The friendly and professional service is second to none!!! Being a Las Vegas resident for over 30 years, no company even comes close to the people and professionalism of Appliance Parts Service. Thanks so much for your help.

Carlos Avelar

Many thanks and appreciation to Dr. Don and the service department for installing 2 new Goodman HVAC units at my property. They did a fantastic job, always available for my calls and provided great insight which made the process go very smoothly. After getting several bids, I felt comfortable and thought I got a really good price on both units. Also of note, with units hard to come by because of manufacturing delays, Dr. Don was able to locate the units and brand I was looking for. Thanks again. I recommend APC and Dr. Don for future projects.

Paul & Susan Hernandez

Our wall oven cooling fan was becoming noisier by the day. We called APC and spoke to Dr. Don. Rather than just send out a technician, he took the extra step to check the oven specifications to ensure that the fan was something that he could get parts for. Only after he knew that a fix was possible did he send over a technician. Our technician, Mario, arrived promptly, diagnosed the problem and made sure that a replacement part was available to order. He was very helpful and spent extra time explaining exactly what was wrong. He also spent time adjusting the fan so that it wouldn’t be so noisy while we were waiting for the part to come in. Once the part was in, he returned, installed the fan and – voila – no more noise. We were so pleased to find such good service. We felt the price was fair and everyone – Dr. Don, Mario, Yvonne – was personable, courteous and professional. We would call them again and highly recommend them.

Holli Denton

APC was amazing from the start. The scheduling personnel to the service men Fernando and Damian that addresses the issue with our fireplace.
They diagnosed the problem within 10 minutes and fixed it. They were extremely knowledgeable, clean and professional with everything they did.
I used to be in the in the service industry which is sorely lacking today but they excelled in it, I highly recommend APC!!

Austin Peterson

Imagine waking up to your house being above 90 degrees and realizing your AC unit is on the way out the day before the hottest day in Vegas this year at 119. I was in a hurry to find a solution but didn't want to give my savings away to come up with one. That's when I found this place! They were able to test my capacitors and tell me they were good to go and even helped me figure out the wiring on the new fan motor. I was able to get the AC unit working and enjoy my cool house in a matter of hours thanks to their knowledge and professionalism. Thanks again!

Gary Hamilton [Maintenance]

I called APC and scheduled a tech to repair my washer machine. Don (TECH) was very thorough going thru every process before determine it was a bad motor that needed to replaced. Don even gave the washer machine full wipe down making it look new again right after replacing the motor. I'm giving Don 5 stars on his professionalism and customer service. Thank you!

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