Appliance Parts Center
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- In-store shopping
Appliance Parts Center Reviews - 100
4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
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Michael Rabb-Brumfield
Excellent service from Jaz! He was knowledgable and professional. He went above and beyond to make sure I had the right parts!
Master Slayer001
The customer service is poor, went in looking for a furnace ignitor. When I asked how much the part was Alberto told me $86 plus tax when I asked him why the price was so high and all competitors prices were near half the cost he told me there was nothing he could do. I asked if they price match he said no. Even though I googled the same part number at a different store that just happens to be closed today. When I explain the issue to Wayne, he said the same thing. Their customer service is very condescending for how they talk to customers. I work for an AC company and will insure we buy no products from this company.
Patricia Preston
From start to finish APC has been highly professional & courteous...what I thought was a heating element issue was a broken circuit and Damien & Isaiah quickly diagnosed & fixed it with extreme professionalism & courtesy. Highly recommend APC and will use them again if need be.
Stephanie Conley
I just want to say thank you to the whole team at Appliance Parts Center. Right from the start Everything went as smooth as possible. Dr. Don got right back to me and together with his service guy we came to an agreement on what I needed. His crew came out and promptly replaced my air conditioning units with such professionalism. They did a GREAT and thorough job. I can’t thank them enough. Hats off to Appliance Parts Center. I would highly recommend them.
Philip Navariz
I just wanted to let Da Boss Know, that if he may give Eric some Kudos for his job well done. I’ve been here many times to purchase items that I needed to fix either at my own house or helping out a friend and Eric always is there to assist. Just wanted to let Da Boss know. We don’t get much Positive Feedback anymore… everyone is so Negative.
But Much Mahalos (Thank You Very Much)… maybe give Eric a raise and a Pat on Da Back for EXCELLENT CUSTOMER SERVICE! 🤙🏽
B. A. Yeatts
Quality work and excellent customer service. Very, very happy with all aspects of APC - parts center, service and installation.
Called and got same day, outstanding technician service from Emilio and next day AC/Furnace installation from Daniel and Fernando! My husband was out-of-town and I was nervous about having to handle this matter on my own but "Dr. Don" was very willing to talk multiple times with my husband on the phone, send photos and stick around to make sure all went smoothly.
All the work was done neatly and professionally - permits pulled, debris cleaned up , booties worn in house - really couldn't have asked for anything more!
Steffani Furtado
They were right on time, great attitude, excellent work. We were very grateful for Damien's professionalism.
Jing B.
Called and spoke to Ivonne about our furnace. She was very pleasant, and made an appointment for me to have someone come by and have a look.
Emilio, came by the following day, and he was very pleasant as well. He was honest, and informative. He got our furnace up and running.
Thank you Ivonne, Emilio, and APC! Because I wasn’t taken for a ride, and honesty was involved, I will recommend you to everyone I know. Keep up the good work, and stay honest!
Happy Customer,
Jing B.
Jonn B.
I needed to locate parts for an older A/C unit (34 y/o). APC not only had the parts but also had better than expected prices. The guys at the store were very helpful from start to finish of my ordeal. Very likely to do future business with them. Finally, a place to find what you need when you need it.
Carlos Castolo
10/10 would recommend. Ernesto helped me out a few weeks back when my dryer wasn't working and gave me the right parts for the job.