No Problem Heating and Cooling

Brad B was our technician and was extremely professional, very friendly and able to get our furnace running again in short time. Scheduling was really easy and communication on the day of was better than any other service provider I've ever worked with. Would be glad to welcome them back into our home!

I had called and talked to Nikki at the office. She was very sweet and happy and knowledgeable. Ryan called 30 minutes out which was perfect for me to finish what I was doing. Ryan was very professional, knowledgeable and patient. He did an excellent job cleaning and servicing my unit and answered all my questions in detail. I was very, very happy with the service and the people. Thank you!

Service Date: 1/12/17

My experience was absolutely wonderful! From the first phone call when Mike was letting me know he was 20 minutes away, to the moment he left my home! He was super professional and really nice! He answered every single one of my MANY questions and was more than happy to educate me on anything I wanted to know about our AC unit! He also fixed what was broken and our heater seems to be working better than it was before it broke! The girl who scheduled the appointment was also really friendly, which made my husband feel confident that NPM would be the right choice! We will be using NPM Heating and Cooling from now on if anything else goes wrong with our AC unit!

My experience with NPM, No Problem Heating, and Cooling Company is satisfactory. From the time I set the date, Mindy, in customer service, gave courteous and concise advice. Likewise, Ryan was a splendid addition to the service. He sealed the deal for stellar performance as he meticulously inspected my Heating Systems. As well, it was nice to talk to him about upcoming recommendations. He prides himself on his work and puts his heart into it. So I have " No Problem" welcoming him into my home again. Thank you so much for being outstanding, Ryan O. Anissha

Service Date: 1/2/2019.. No Problem Heating and Cooling was GREAT from start to finish. They were able to come to my home within hours of me putting in my request with my home warranty company. My service tech Ryan was awesome as well. He was immediately able to determine the cause of the problem and fix it. He also provided me with a quote to get a new system through their company as mine is in bad shape and the warranty company will continue to just try to fix things instead of paying for a replacement. I would definitely recommend NPHC to anyone having cooling and/or heating issues!

The technician, Mike, was courteous and professional. He reviewed my current system at my request. I learn a lot about my home's systems when a competent technician comes over. After picking his brains for a bit it was clear that he had a deep understanding of his craft. My issue was resolved quickly and the price was reasonable, assisted by the fact I have American Home Shield. No, I don't work for, or get any compensation from AHS. I would not hesitate to call No Problem heating and cooling again, and I would request Mike!

The owner of this company, Andrew, came out on a weekend to Address a concern I had with a service contract. He did not have to do this but he values customer satisfaction so much he wanted to personally make sure I was happy with the company and quality of their work. NPM exceeded, even my very high expectations. In the service industry it is very difficult to find honesty, integrity, professionalism and superior standards of excellence. I absolutely recommend NPM ! So happy I had the opportunity to meet the owner and know that the dedication comes from the top down.

We had another well known heating and ac company come out. That tech was extremely rude, tore apart my furnace, and left everything in pieces in my basement. We were told the estimator would call us back that following Monday to talk pricing. That call never came.
I found No Problem by chance, saw their reviews, and immediately called to set up an appointment. Ryan came out and assessed everything and gave us an honest quote with an explanation that someone who knows nothing about HVAC(me) could understand.
Financing was quick and easy, and they came out the very next day.
After a week and a half of no AC, sleeping in an 80 degree or more house, I’m now sitting in my chilled living room, enjoying the 73 degrees that Brad and his partner made possible with a new furnace and inside coil and parts for the AC.

LOVE THIS COMPANY!!!

The service technician, Kevin, did an excellent job of explaining what needed to be done and also what he did to correct the problem. He was knowledgeable regarding our heating/cooling/humidifier system and he was very courteous. Kevin did a Fall cleaning on our furnace, cleaned the humidifier, replaced the filter, and also did a Spring cleaning on our AC. Our home had a home owners protection plan when we purchased it and therefore we had to go through our provider and they had us contact NPM Heating & Cooling. At this time we are very satisfied with the overall response from NPM and the service work provided by their service technician. We would recommend NPM.

Great experience, Kevin worked hard to complete the job in this 100 degree heat. He went over the warranty information with me and gave the model and serial numbers I needed to complete the warranty form. Everything this looks great and he completed the job faster than I thought. Overall great experience and would recommend NPM to anyone.