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Arch Air Services Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Andrea Hutchinson

Eric was a joy! Not only was he on time, respectful and caring, he fixed my air conditioner and saved the day for me and my dogs! I appreciated his kind and honest communication and trust the work he did. My dogs loved him too!! Thank you!

Lily Frost

I purchased a heating/cooling unit shortly after moving in to my “new” 118-year old home. Arch Air was efficient, helpful and reasonably priced. 9 months later, I had questions about changing the filter. They sent a guy named Andy who was patient, kind and knowledgeable. He allowed me to video him changing the filter so I can review how it is done if I forget again . I asked him a lot of questions and he patiently gave me all the information I had forgotten from the installation. I love this company!

Mike Bizzle

This place is unbelievably great!! Bryan was an absolute pro at his job and prior to his service call spent a great deal of time trying to help me resolve my A/C issue over the phone. Like 25 minutes helping me. Unfortunately we couldn't get it done and he came the next day on time, super friendly and really explained all the things needed and didn't try to upsell me anything I didn't need done. This was really a great experience for which I'm thankful! I fully recommend this amazing place for all your HVAC/AC needs.

Harold Osorio

Very happy with Arch Air Services. Ian and Eric were very professional and answered all my questions before I pull the trigger to purchase a new Furnace and AC system for our house.
After several bids they offered me the best value and a very good equipment (Run Tru by Trane) Other companies offered us similar pricing, but a lower quality brand equipment and that did not met the new Seer 2023 standards for our region. Be aware of that when you shop for AC/Furnace equipment.
It was a very fast installation and they clean after finishing so everything looks like they were never there.
Will used them again no doubt!

danny mills

Brian , the service tech serviced our unit. After carefully checking the Hi/ Lo pressure readings, he explained that we only need to keep the condensor coils clean and change our filter regurly. This unit is about 25 years old and I asked for a bid on rrreplacing, He said he would turn over the info to Ian as he does the bids. We had used Ian in the past to replace a unit on our rental house couple years ago and they did quality work at a reasoable cost Thanks Arch Air!

Josephine Smith

It was a great experience, Bryan Was really good at his job. Check everything and Answer all my questions. He have a great attitude, and personality. You can send him back.

Sean Riches

Can’t say enough good things about the team over at Arch Air. They are consummate professionals, who are dedicated to ensuring customer satisfaction, and getting the job done right. If you’re reading this, you’ve found the right place!

Tasha M

Mandy who answers the phones was sweet and understanding when I called with a furnace problem. Ian the service tech was awesome!! He was punctual and explained everything thing he was doing. Along with answering questions we had and gave us a variety of options to choose from regarding our furnace. I highly recommend this company and we will continue to use them in the future!!

Dorothy Anderson

I am beyond impressed with the service I received from Bryant. He was very professional & friendly. He diagnosed the problem right away & explained everything that needed to be done. He also talked to my son on the phone letting him know what needed to be done. Even though I was his last customer he didn’t rush, I can’t say enough about how satisfied I am with Arch Air Svc~they got a customer for life. Also last but not least the office personnel (Mandy ) is also very friendly & professional as well. Thanks again

Joseph Shoemake

Bryan was knowledgeable and professional. He gave helpful advice and got our AC back up and running on a Sunday.

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