Hale's Heating & Cooling

Called Hale’s office for repair on my AC. They were very prompt sent me a text when the repairman was on the way. When Shannon Stewart arrived he was very courteous he was very thorough he was very fast. He was very personable gave us all of the details before any repairs were made. I would use them again .

My service technician from Hale's did a fantastic job inspecting my HVAC. He was professional at all times and shared appropriately what he was doing. The office staff at Hale's was equally professional and friendly. I'm glad to have Hale's as my new hometown HVAC service company!
Update 5/26/25: Still very pleased with Hale's. Glad I'm a customer!

Service tech Michael was very helpful. Was quick, professional, and respectful. Michael was able to diagnose and fixed our issue very quickly. I would highly recommend Hale's to anyone.

We realized on a Friday afternoon that our furnace had stopped running on a bitter cold day. They had no one available so they sent the manager right over. It was a quick fix!!

My AC went out early Sunday morning so I called Hale’s and left a message. I got a call shortly after they opened on Monday and was told that someone would be out around 2 that same day. First of all, I really expected to hear that it would be a day or two before they could get to me at the very least. I was ecstatic! I get a text saying Bryan B is on his way along with a live shot of where his truck is. Bryan was friendly, courteous and knew exactly what needed to be done. As it turned out, it was the condenser. He brought it to me and showed me exactly what the problem was. He replaced it and cleaned the air conditioner and then ran some diagnostics on the furnace to make sure everything was good to go. Hat’s off to Bryan! He is the reason I bought a service contract with Hale’s.

Scott and Javier did an amazing job on my AC and furnace installation. They were very friendly and even though my furnace closet presented them a challenge they were able to install it. They made sure I understood the thermostat and what features it had available. Would definitely recommend. Even the salesman Jason stopped by to make sure I was happy with everything.

Thanks again!

I am sincerely thankful for this family owned business for working so diligently to fit us into the schedule and fix our A/C fast and honest. This was a complicated case and our two servicemen Shannon and Kevin were thorough, communicative and very experienced. Not only did they spend two consecutive days here working and diagnosing the problem but explained the process to my children. They were trustworthy, kind, professional, and experienced in their efforts. Once the complicated issue was diagnosed our A/C was up and running quickly.

We have used them with our rental properties as well over the years. Without a doubt this is our number one service company for heating in cooling. We would rather wait for their service then go to another company at this point. We have never been let down nor have we ever been disappointed. Fabulous company, respectful people and well knowledged serviceman!

Shannon did a super job. Every tech we've had has been friendly, well-qualified and responsive to all questions. I highly recommend Hale's. They maintained our old system for years, and installed a full HVAC system a little over a year ago. Installers were great and office staff is top notch as well. Five stars across the board.

Very happy with service performed and knowledge of technician. He was very thorough and exceeded my expectations.

Very knowledgable, thorough; explained the process as to what the problem was as he examined our furnace. Was a part that he expedited shipping with and helped with the warranty of the part itself which saved some money. Labor price was very reasonable.