Hale's Heating & Cooling

Chris was very knowledgeable and explained the problem with my furnace in a way that even I could understand. (And I know very little about HVAC). He was very friendly and pleasant to visit with and he got the problem fixed in no time at all. Overall, a very good experience.

I had a great experience and the technician made me feel so much better about how my HVAC system was working. He did a thorough check of the system and made sure all of the settings were correct on our new unit!

Kevin did a great job installing a gas line for our new range. Very detailed, made sure the new appliance was working properly. He made sure the furnace and hot water tank were operating after turning gas back on to the house. Will use Hale for any future needs on our home!

This is an add on to the installation reveiw. Had a problem with the heat pump not coming on. I called in the morning and they came that afternoon to check it out. Ended up being a connection vibrated loose on a contactor. Kevin did a thorough job checking for problems. Great job!!! Thanks.
They replaced a 29 year old air source heat pump for us. The whole experience from quote to installation was great. Bill Beck the owner did the quote and said he wasn’t a car salesman and he wasn’t. They sent me a list of different quotes at prices ranging from high to low with the equipment used and labor involved as well as possible financing. There was no pressure to sign on the dotted line. I had time time to research the different choices and I chose what was best for us.That really meant a lot to me. The installation was as good of an experience as the the quote. Scott and Javier did a great job. The work was done professionally and with pride. You can tell by just looking at it. They cleaned up after they finished and left everything the way they found it. Overall a great experience. Thank you guys your work is much appreciated!

Shannon was so helpful, professional and thorough in his assessment of our furnace, and the service call went quickly and efficiently. Hale’s is the only company we have ever used to service our furnace, and we are grateful for their wonderful service!

Our guy was on time and very friendly, he knew what he was talking about and we felt very comfortable with his skills. The repairs were made and the price was very fair. We really enjoyed his personality, he was great. I would highly recommend Bryan and Hale heating and cooling!

Very happy with your company and Shannon is excellent!!! He is thorough and very trustworthy. We appreciated Shannon's courtesy and thoroughness. He's excellent 👌.

I have a very nice 20 year old home.
The price I paid was my HVAC upstairs going out in August and the downstairs HVAC in November. I knew replacement was facing me but did not expect both in one year
On the first unit I knew nothing. Hales guided me through all the alternatives, pricing and anticipated end result. They were prompt, fair. honest, and right on as to the comfort of the unit we selected.
I could not ask more of the staff and the quality of the product they sell.
When the second unit died,, I had absolutely no hesitancy in calling them again. Same experience.
They do not give away their service, but it is honest, very fair and excellent quality. This business is run as a business should be run. Quality and honesty are paramount.
I hope they are around in 20 years when I have to go through this again.
RMP

Shannon Stewart is professional, knowledgeable very well mannered and extremely capable HVAC technician. Hales is a terrific company that we have been doing business with for approximately 7 years and will continue to . You cant go wrong with Hales.

Shannon is great! He has been out to our house a few times as our maintenance technician and he is professional, kind, thorough, friendly, and knowledgeable. Would recommend him to anyone!