Michael was very courteous, explained the work he would do during the visit. When he found a part that was not performing to specs, he described the problem so that I could understand and got my permission to replace the part. We were very pleased with with the service call.
Shannon was excellent. He did a very thorough check and was very personable, pleasant, and respectful. I hope that he will be the one who services my unit in the fall.
Scott did a great job completing preventative maintenance and getting our a/c units ready for summer. As always the service from Hales heating and cooling is the best!
Shannon was very knowledgeable and courteous about explaining the emergency notification we received from our A/C. He ran a test to make sure everything was working correctly and answered our questions. Then Shannon also indicated what to look for and how to respond to future messages. Thank you, Shannon!
Bill came out in a timely manner to provide a quote for us on a new A/C Furnace System. He answered all of our questions and was very thorough in his explanations. We received our proposal the same day. Scott was our main installation tech and did a professional job installing and explaining our system to us.
Scott and Michael were awesome. Arrived on time and brought/used tarps since it was raining. Left the work area pristine and bith were very personable. Enjoyed having them in our home!
Hale’s was a pleasure to work with. I liked their prompt texts updating me on when my technician would arrive. Shannon was very thorough and explained my maintenance and future needs. I would highly recommend them.
Shannon is the best service guy! This is the 2nd time he came out. The first time was this summer with a minor AC issue. He came out quick on the coldest day of the year and fixed my furnace issue. He walked me through all the steps as I wanted to learn about the issue and he was very thorough! Great service guy!
Shannon did a terrific job! Very impressed with his knowledge and professionalism. I will request him for future work. Highly recommend Hale's Heating & Cooling.
Very professional. Explained how to use the new thermostat. Everything was cleaned up when they were finished with the installation. Pleased with the service we received today
Gretchen Grimm Johnson
Michael was very courteous, explained the work he would do during the visit. When he found a part that was not performing to specs, he described the problem so that I could understand and got my permission to replace the part. We were very pleased with with the service call.
Connie Collins
Shannon was excellent. He did a very thorough check and was very personable, pleasant, and respectful. I hope that he will be the one who services my unit in the fall.
Nicole DeGeorge
Scott did a great job completing preventative maintenance and getting our a/c units ready for summer. As always the service from Hales heating and cooling is the best!
Sherry Murphy
Shannon was very knowledgeable and courteous about explaining the emergency notification we received from our A/C. He ran a test to make sure everything was working correctly and answered our questions. Then Shannon also indicated what to look for and how to respond to future messages.
Thank you, Shannon!
Jeff Hattesohl
Bill came out in a timely manner to provide a quote for us on a new A/C Furnace System. He answered all of our questions and was very thorough in his explanations.
We received our proposal the same day.
Scott was our main installation tech and did a professional job installing and explaining our system to us.
Trish Wolpers
Scott and Michael were awesome. Arrived on time and brought/used tarps since it was raining. Left the work area pristine and bith were very personable. Enjoyed having them in our home!
Janet Ryan
Hale’s was a pleasure to work with. I liked their prompt texts updating me on when my technician would arrive. Shannon was very thorough and explained my maintenance and future needs. I would highly recommend them.
Andrea Hobbs
Shannon is the best service guy! This is the 2nd time he came out. The first time was this summer with a minor AC issue. He came out quick on the coldest day of the year and fixed my furnace issue. He walked me through all the steps as I wanted to learn about the issue and he was very thorough! Great service guy!
Gary Wheeler
Shannon did a terrific job! Very impressed with his knowledge and professionalism. I will request him for future work. Highly recommend Hale's Heating & Cooling.
Charlie Gordon
Very professional. Explained how to use the new thermostat. Everything was cleaned up when they were finished with the installation. Pleased with the service we received today