Hale's Heating & Cooling

I am an older customer whose air went out today when the heat index was supposed to reach higher than 100. Scott came quickly as my house was already to 78 degrees. He was professional and fixed my air conditioner in good time. I now am comfortable on this very hot day. Thank you Scott.

We called because our A/C unit wasn’t working. I was pleasantly greeted and was well taken care of. The technician came out and followed up the same day. My husband and I are very pleased with their service and care. I highly recommend Hale’s Heating and Cooling because good products and customer service is rare. They deliver both!!!

Hale's installed our new HVAC and thermostat and did a fantastic job. Scott (lead tech) was outstanding - he took the time to explain our new system to make sure we understood how it works. He was very patient, respectful, and provided wonderful customer service. Thank you Scott and thank you Hale's!

Our technician, shannon, came the house after our HVAC went out. He was prepared and on time. He was able to fix our issue quickly and made sure to look at the whole system before leaving.

As far as Hale’s their communication was quick and efficient. We had plenty of time to get home to meet our tech. Overall a great experience.

Scott was great, on time and very professional. Spent the entire day here, with an assistant, replacing AC unit and furnace. Left no mess whatsoever! We’ll always recommend Hales, you won’t be disappointed!

I was impressed with Bill Beck's professionalism, knowledge and his ability to explain the options regarding replacement of my Air Conditioning due to Storm Damage. My son gave me the referral to Hale's Heating & Cooling; and that should really tell you how 'good' they are!

Hale's service tech (Scott) was very courteous, honest and helpful. He was able to locate the issue within minutes and had my air conditioner back and operational within 10 minutes. Thanks Hale!

Shannon did an excellent job. He was informative and helped me understand the AC issues I was having. Because of the customer service I signed up for a plan with Hale’s. Would highly recommend this company!

Scott Summers and his installation partner were very courteous and diligent as they spent a full day installing our new Carrier Heat pump/ air conditioner/ furnace and Aprilaire home humidifier along with a WiFi compatible thermostat. The end result of their work was neat, clean, and they didn't leave until the job was done right. Thanks to Hale's we have a system we trust in to last us a decade and more. Zero interest financing was a no brainer, easy to set up and we qualify for a $2000 tax rebate too. Overall we feel good about our decision and think that it will grow on us more once summer heat turns to bitter cold of winter. 2 thumbs up.

Haven’t made a decision yet, but very favorable impression. Hale’s is an owner operator who’s a professional, personable HVAC technician. Bill arrived promptly, was very helpful in explaining our system & listened to our needs. The systems are quality name brands & the price quote was much lower than similar companies so far. This is a Northland company who didn’t get stuck in cross town traffic either:) We’re still in the beginning phases of our HVAC decisions, but Hales is at the top of the list👍