Midwest Heating Cooling & Plumbing

Service technician Brandal was very knowledgeable and efficient. He quickly found the problem and fixed the air conditioner. He was respectful and impressive. I was also impressed with Midwest's website, history, and the many positive comments I have heard about Midwest from neighbors and friends.

Tim is awesome. He has taken care of us for years and I can’t say enough great things about him.
Thanks

The technician was very professional and got quickly to work. He shared with me the issue with our AC and provided an estimate of the work needed. Quick fix but much needed and results were great. Will definitely use Midwest for future heating and cooling issues and maintenance.

I have used Midwest for both HVAC installation and maintenance. They return calls and address questions and concerns promptly. Greg from Midwest has been taking care of the yearly maintenance on our HVAC system after it was installed 15 years ago. He is punctual, professional and has done a great job of answering questions and making suggestions for keeping our system running smoothly for the past 15 years. I highly recommend Midwest (and Greg)!

We have used Midwest Heating Cooling & Plumbing since we purchased our home new 15 years ago. They have faithfully maintained our HVAC system twice a year most years. Whether you are talking with a tecnician or a planner who helps you determine your future needs, they are knowledgeable and patient in helping us understand our system and its needs.

Late on Sat. night we called Midwest for emergency service on our water heater that was leaking water all over the basement. After 6 calls the person who was on emergency service called me. Some how in 3 minutes he diagnosed we needed a new water heater. However he didn't have one and the warehouse was locked. My gosh shouldn't he have had the key? Then he told us he needed to call his manager and he would call us back first thing Sunday morning. No call. Not even a call on Monday. Do they deserve our service ever again? No! I have switched to another company that showed me they were interested and willing to provide us competent service for our heating, a/c and plumbing.

Been using Midwest for over 10 years. No complaints. Great company! We had a part go bad the other day and they sent out a tech after hours to check it over. Called in today and spoke with Felicia. She said she could get it done tomorrow in the afternoon. She called us back today and got our issue resolved and fixed today. Outstanding customer service and a great effort by Felicia to help us out. She did a great job, very friendly, helpful and professional. She offered such good customer service and we really felt that she cared about us as customers. Lifelong Midwest customer. Felicia is one of the reasons we wont go anywhere else.

It is always a pleasure when Greg services our systems. He is prompt, courteous and very professional. Simply put, it is reassuring to see him each season and that Midwest also values him.

I am now a customer for life. Tim Ryder and his team worked with me on short notice once our adult son indicated he would like to stay with us while recovering from a bone marrow transplant. Our son is starting with no immune system and "virus free air" is essential. We asked Tim about UV light systems and HEPA filters and he educated us so that we could make an informed decision. He scheduled his team to arrive for installation the morning after we scheduled our duct work to be cleaned. He wasn't "trying" to sell us anything. He just wanted to do the right thing. You know why? Tim provided the UV light systems at cost, no labor charges, and free HEPA filters. I wasn't asking for any special favors. He knew we had other more important issues to work through and he didn't want us to be overly concerned with costs. Our son arrived from the hospital just one day after the installation. Thank you Midwest Heating, Cooling, and Plumbing and a special thank you to Tim and his team. I am eternally grateful.

Lonnie and James were on time, efficient and left a neat install. JT did a good job going over everything and made sure it looked good and clean before they left. Everyone I dealt with was professional and my sales guy James did a great job showing me all the options for a price I wanted to afford. I highly recommend Midwest Heating and Cooling for any work.