Buckner's Heating & Cooling LLC

We cannot think of anything that would have made our experience with Buckner’s Heating and Cooling a better experience. Beginning with Steve’s visit to determine our needs and providing our quote, to the installation process with Max and Shaun, it was great! Everyone was professional, courteous, and very knowledgeable. We have found the right company to cover all of our HVAC service and we look forward to a long relationship with Buckner’s. They have exceeded our expectations!

Steve did a great job in the beginning by providing a very complete and accurate estimate on 2 a/c's and 2 furnaces. He was very detailed and easy to work with. When it was time to install the crew that performed the work was on time and ready to go. It took all day to complete the job, which was on schedule. They were very easy to work with, very knowledgeable and did a great job. We were very pleased that we chose Buckner's.

Highly recommend Buckner's! We woke up to a cold house and a furnace that was only blowing cold air. We called multiple places that were already booked for the day. Buckner's was also booked but offered an after hours appointment for an extra fee that was worth it to get heat going again. Gary, our service tech, was actually able to get to us before the end of regular business hours and only charged us the standard service fee. He took the time to explain everything to us about our furnace (we just moved in and weren't familiar with they system), got our heat working again and also informed us about a part that was on it's last leg and would need replaced soon. We won't hesitate to call Buckner's in the future!

I have been using Buckner's Heating and Cooling for the last 5 years or so. They have been great to work with. They have been servicing my rental property and primary residence. Yesterday, they installed a new HVAC with short notice. Their technician were very courteous and professional. They kept me in the loop with their progress and answered all my questions. Their work is very clean. Their sales team provided me with all the different options and let me make the decision that suited my needs both financially and comfort.

I first used Buckner's last year for some repairs needed on my furnace. They were quick to come out and had me up and running in just a little over an hour. I was impressed with the professionalism and how well he knew what he was doing. I was also impressed with how he was just telling me straight about the issue and seemed genuinely interested in only getting my furnace fixed and not up-selling me into any other services. It was quite refreshing.
I needed them again this spring since my 20 year old heat pump - a/c unit wasn't coming on. The technician came out quickly again and assessed the issue and discussed with me why it would be best to just look into replacement equipment. This was not a surprise to me. My entire system is 20 years old and was not doing what we needed for us in the house. Steve was out to see me less than an hour later to go over replacement equipment options. There was no pressure selling, no up selling. Steve was great about simply explaining the pros and cons of the various options and was very knowledgeable about the equipment and how it would work for our home.
The install experience was also great. Jacob and Shaun showed up promptly and were courteous, professional and very knowledgeable about what they were doing. They had the install done in that day as advertised and would've been done sooner if it wasn't for me trying to hold on to my finicky Nest thermostat. Once they swapped it out for the Trane thermostat that came with the new equipment, all was good.
They cleaned up everything when they left and so far the system is working great. I would and will recommend Buckner's to anyone looking for HVAC service in the Northland. Great local company!

Buckner’s Heating and Cooling was great! Everyone was professional, courteous and showed a lot of kindness. Steve gave me options on a new furnace without trying to talk me into things I didn’t need. Everyone went above and beyond to kept my house a safe place during this pandemic. Honest, polite and everyone was knowledgeable. Highly recommend!

We just had a new furnace and AC unit installed by Buckner's and my wife and I were very impressed by the way we were treated by Buckner's. Although we are only using the new AC unit right now, I can't begin to tell you what a difference it has made in our home as the new system runs less of the time but it actually cools the entire house evenly at one consistent temperature. The crew that installed everything for us were friendly and very professional. They got the job done in one day and after everything was installed they spent time with my wife and I walking us through everything they did and showing us the functionality of the new system. I was very impressed with the service they provided and would highly recommend them to anyone that is considering repairing or replacing their current current HVAC equipment.

We had a wonderful experience with Buckner's Heating and Cooling! Troy, Jacob and Nic were awesome to work with, and we feel confident in the work they did. We recommend them 100%!

Let me start off by saying this, if you go anywhere else for your HVAC support in the Kansas City area, you are making a tremendous mistake. I am relatively new to Kansas City and when my home needed two new HVAC systems, I spoke with and researched over 6 companies. All where fine but Steve Blow (Sales) came in an provide me a estimate on what I needed not what he thought I should buy. We discussed upgrades but never felt pressured to upgrade. Then Steve was responsive to my questions and clarification on financing. The sales process was simple and we were set for install. Then on install day, Joe, Sean and Ethan were at my home promptly in the morning ready to work and worked a full day (830 am to 530pm) with no time wasted. Because the job was bigger, they came back for day 2 of the install and knocked out another full day (830 am to 600 pm). Joe and his team were patient with questions along the way and ensured we knew what was happening and what to expect. They conducted an excellent job installing the systems and fully cleaned the area prior to departure. I will finish with saying that if the maintenance team for Buckner is anything like the Sales and Install teams, then my systems will run well past the manufacturers recommended timeline. Again, if you go somewhere else, you are missing out on an opportunity to have a contractor that you can trust and know that they care about the details and getting the job done right! And oh by the way, the systems were almost $3,000 less than all the other quotes. Thanks Buckner and the entire team for a job well-done!

Buckner's did a wonderful job installing and maintaining our Trane HVAC system. Recently when we needed a new water heater we asked them if they would to do that too. They did! Many thanks to Steve, the salesman; and to Troy and Tony the installers for another job well done. Quality equipment and hassle-free service.